Priscilla
12 Φεβρουάριος 2024
I love staying here I never have no issues. I had issues with an other hotel that canceled my hotel when I told them I was coming later and promised they would hold my room. Lies. So I was a mess after a five hour drive and missed a concert that I specifically came for alone dealing with the other hotel. I spoke to Mario front desk at The Element he was so helpful, kind, polite, overall such a great employee and had empathy. Even though it’s a situation that he doesn’t care about or effect him the fact that he showed an interest to make me feel understood and made my check in so easy for me in the middle of the night. He needs a raise or something. Hotel is quiet and there is parking for a fee but it’s right infront which is perfect. Many places to eat around good location
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