Rihga Royal Hotel

Rihga Royal Hotel Osaka might flaunt a 6-star rating established probably in the early 2000’s, and the actual inside is nice and high class, however once you get into the rooms, it’s a clear 3-4 star at most. The dated building fails to live up to modern standards, with windows that don’t open, hair lurking in the bathroom, and carpets stained beyond redemption. Adding insult to injury, the humidifier and air conditioning proved non-functional, the room wouldn’t go below 25 degrees. When requesting assistance, the response was laughable – a pedestal fan in lieu of a fix. Even the room speaker system is a relic from the '80s, with a 3.5mm jack as its only means of connection. For a hotel purporting luxury, it falls woefully short in delivering a comfortable and contemporary experience. The room TV was from early 2013, every piece of equipment in there was nearly older than me. There were scales in the bathroom, they were dirty and covered in rust, no one’s weighing themselves on holiday, why are these even here. Will never stay at this location again, I feel it’s entirely sculpted around wedding parties and business types of people, or anyone over the age of 60.. The only good thing was the 7/11 down the bottom. If you’re under 40, this isn’t the place for you.

This is an old school 1980s style 5 star hotel with many restaurants and some branded boutiques located in the building. Service staff are polite and very helpful. We really enjoyed our stay. Thank you Rihga!

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

A good hotel where you can get a free shuttle to Osaka station and to USJ. The service by the staff was also top notch.

We stayed just one night however, we enjoyed our stay. Very clean and all the amenities were excellent. We were grateful for the free shuttle bus to Osaka JR station.

No 4 star treatment at IHG hotel with 1 hour queue for checkin due to poor staffing. Grand hotel with Rolls Royce showroom but standard of service is one of the worst in Japan. No access was given to swimming pool without a USD30 fee even though advertised on site. Complaints met a clueless frontdesk and no compromise from the manager. Complimentary shuttle to Osaka station is unavailable due to long queues. Nearest transport are Keihan and Midosuji train lines. Corner of street has Family Mart.

Good location and nice room, breakfast good and shuttle bus to city is very convenience to us.

Wonderful experience. Very friendly staff, clean room, and affordable price.

I’d recommend this to a solo traveler or someone just going to the Osaka convention center for a quick seminar. But for people with a lot of luggages, the room was too small to even open 2 luggages at the same time. By the time we are checked in there, we did not have coffee available. We only saw packets of tea, I did call the front desk and asked about it and told me it was out of order or something. With the care kit, there were no cotton available. Only buds. I didn’t bother to ask anymore since I still got some from the previous hotel we stayed in Kyoto. The location is convenient as it has a connecting exit straight from the train station. They also have a shuttle fee from osaka station to the hotel and vice versa. It starts from 7:30am which we were not able to use since we had an early flight. Nonetheless, it’s near the Osaka loop line to the airport. Overall, this is still a good hotel but for people with fewer items