Location: The location is pretty good, amazing nature scene all around, PHENOMENAL views from the 6th floor bedroom. However, he road leading up to the resort is a bit rundown and dark.
Cleanliness: The room is very clean, the bed, shower, everything is clean. The balcony could be a bit better in term of cleanliness.
Service: Everything was great up until the breakfast buffet where We asked the staff if we could order americano coffee for our tumbler, the staff said 'yes' but it'll be 170 baht, We said 'ok', however, the staff took the tumbler and walked to the coffee machine (which is the SAME instant coffee included in our breakfast buffet, not a freshly ground coffee), we sent a complaint to the call center and they refunded our coffee. Overall the services are great, but the hotel could train their staffs better regarding things like this.
Facilities: Great fitness room (except the fact that the AC is leaking, so its dripping water in the middle of the fitness), there are 2 pools, the welcoming staff already told us that only 1 of the pool (the 2nd floor one) is allowed, however in the morning, both of the pools are closed due to leaves cleaning.
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