Επισκέπτης Χρήστης
28 Ιούνιος 2023
Very disappointed with service. Asked for a room change after the first night because my room was particularly dark and depressing. I asked early before I knew that a large influx of guests were due to arrive in the afternoon. I was told to check back. After I did, they said no because all rooms were booked. Yet while I sat in the lobby they checked in even more people, I also went on the web and could have paid for a room, so rooms were still available. When I asked why they could give others rooms but not me, all of a sudden they couldn’t understand what I was saying very conveniently - a language barrier!! The man behind the desk insisted they were full, was very dismissive of me, and was particularly unhelpful.
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