Malgorzata
21 Ιούνιος 2023
The hotel is five star however we would give 3 star. The hotel pool area is not very nice. Gym very small for two people maximum. The hotel area is vey dusty and dirty, building side all around hotel. This means the view is not great and the noise from the building side all day long. We were on half board basis and the last day that we had to get continental breakfast to the room we have been charged £5! It is not about the money but about the principle. Hotel should not charge us, we already paid for breakfast and should provide us breakfast normally, even if it was 30 min before they started the breakfast service in the main breakfast area. We rented a car from the hotel and gave back the car on the same day and we have been charged for overnight parking although we have gave back the car at 8pm. Dinner on half board was not great. Same menu every day, i chose seabass every day as other food like meat, was not great. Would not choose half board again in this hotel. Dinner outside the hotel would be much better idea.
The highlight of the trip was the gentleman working in the guest service. He was so helpful and always gave a good advice regarding excursions around Mallorca.
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