Ξενοδοχεία με Cheile Cibinului, Paltinis

The atmosphere in this hotel, in this period of time is amazing: Christmas Trees, Christmas Carols, even the smell from halls reminder of Christmas Seasons. The breakfast was very, very good. Everything your heart desire. The food from traditional restaurant was very tasty, specially goulash. Friendly staff

The hotel is in a small street, very quiet, about a ten-minute walk to the old city, this hotel has ten rooms, small and chic. There is no elevator, it is more difficult to carry large luggage upstairs. The decoration of the room is more modern, split air-conditioning, equipped with coffee machine and kettle, and the TV can receive CGTV. There are not many varieties for breakfast, several kinds of breads and cold meats, and some nuts, cucumbers and red peppers. You can ask the waiter for omelettes. This is the only hot food. The big bath towels in the room smelled very bad. It is not known whether it was not cleaned or stored.

Great accommodation, beautiful room, very clean and especially very professional crew. I arrived on march 31st, my birthday and at the reception desk I've received a bottle of wine ”with compliments”... Very nice! The hotel is on the center of the city 5 minutes walk from the Brukenthal Museum and The City Hall. Very rich and tasty breakfast. We will be back for sure!

In fact, I had a reservation, but I refused to stay at the hotel due to the conditions and the rudeness of the staff (who were probably following the owner's instructions). The German-named hotel, a rip-off, was pretty much like the one I got with Johannis. You check in, go to your room, and find that it's very hot. You fiddle with the high-tech AC control system on a tablet embedded in the wall, only to discover that it's already set to the minimum temperature with the ventilation at maximum, yet it still displays 27 degrees in the room. You take off your shoes and sit by the ventilation grille, noticing a slight breeze (and I'm not exaggerating, just a slight breeze) that probably aims for 25-26 degrees. I've spent several years cumulatively in hotels, so I know their tricks. I open TripAdvisor and search for reviews, and of course, all the ones from the summer period complain about the lack of AC. I go down to the reception and ask the lady there if they have any rooms where the AC works and if they won't shuffle me from room to room as they did with other tourists who had written about this ”strategy,” probably devised by the rude owner. The lady assures me that she will solve my problem: two more rooms and luggage tours through the hotel, only to find out that it was exactly as I suspected: no room could provide a decent temperature. The lowest was 26 degrees with the AC running at maximum for 5 hours (in a colleague's room who had arrived earlier). I don't understand two things: How does a place like this get a 4-star rating? Probably the same way gas stations between buildings do. What kind of owner is so rude and stingy that they won't solve the problem and won't instruct their staff to try to fool the customer by shuffling them from room to room, even though they have reviews from 2022 pointing out the issue? PS: I mustn't forget two more aspects: brown wooden doors in a design with white and gray in the rooms; it's as if a blind person thought of the color combination. The parking lot might be enough for 10% of the rooms, and the reception lady encourages you to park at the nearby Mega Image supermarket where the parking spaces are marked as for the store's customers. When you ask if that's not a problem, you're told to put your car in a less noticeable spot in the back; otherwise, the store staff might notice and come to ”complain” about it. This is Romanian tourism (even with a German name) in the ”land of well-done things.”