Ξενοδοχεία με Poiana Gaujoara, Paltinis

The atmosphere in this hotel, in this period of time is amazing: Christmas Trees, Christmas Carols, even the smell from halls reminder of Christmas Seasons. The breakfast was very, very good. Everything your heart desire. The food from traditional restaurant was very tasty, specially goulash. Friendly staff

We stayed for 2 nights . Sibiu is very nice and we wanted to stay in the center of the city . The room was very nice , clean and confortable . They don’ t have coffee makers in the room but at the breakfafast we found a good coffee . They also have a pool very nice , warm water , very clean , wonderful , relaxing , no crowded because the visit must be announced . At the spa we had a very good massage , arround 30€ ! We liked this hotel , we ‘ ll come back certanly !

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like *** and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Great accommodation, beautiful room, very clean and especially very professional crew. I arrived on march 31st, my birthday and at the reception desk I've received a bottle of wine ”with compliments”... Very nice! The hotel is on the center of the city 5 minutes walk from the Brukenthal Museum and The City Hall. Very rich and tasty breakfast. We will be back for sure!

In fact, I had a reservation, but I refused to stay at the hotel due to the conditions and the rudeness of the staff (who were probably following the owner's instructions). The German-named hotel, a rip-off, was pretty much like the one I got with Johannis. You check in, go to your room, and find that it's very hot. You fiddle with the high-tech AC control system on a tablet embedded in the wall, only to discover that it's already set to the minimum temperature with the ventilation at maximum, yet it still displays 27 degrees in the room. You take off your shoes and sit by the ventilation grille, noticing a slight breeze (and I'm not exaggerating, just a slight breeze) that probably aims for 25-26 degrees. I've spent several years cumulatively in hotels, so I know their tricks. I open TripAdvisor and search for reviews, and of course, all the ones from the summer period complain about the lack of AC. I go down to the reception and ask the lady there if they have any rooms where the AC works and if they won't shuffle me from room to room as they did with other tourists who had written about this ”strategy,” probably devised by the rude owner. The lady assures me that she will solve my problem: two more rooms and luggage tours through the hotel, only to find out that it was exactly as I suspected: no room could provide a decent temperature. The lowest was 26 degrees with the AC running at maximum for 5 hours (in a colleague's room who had arrived earlier). I don't understand two things: How does a place like this get a 4-star rating? Probably the same way gas stations between buildings do. What kind of owner is so rude and stingy that they won't solve the problem and won't instruct their staff to try to fool the customer by shuffling them from room to room, even though they have reviews from 2022 pointing out the issue? PS: I mustn't forget two more aspects: brown wooden doors in a design with white and gray in the rooms; it's as if a blind person thought of the color combination. The parking lot might be enough for 10% of the rooms, and the reception lady encourages you to park at the nearby Mega Image supermarket where the parking spaces are marked as for the store's customers. When you ask if that's not a problem, you're told to put your car in a less noticeable spot in the back; otherwise, the store staff might notice and come to ”complain” about it. This is Romanian tourism (even with a German name) in the ”land of well-done things.”