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Δημοσίευση28 Ιαν. 2026
Guest User
I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
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Τιμή ανά διανυκτέρευση από:1.048 MXN
Δημοσίευση31 Αύγ. 2025|King Room-Accessible
Guest UserThe hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
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Τιμή ανά διανυκτέρευση από:865 MXN
Δημοσίευση6 Ιούλ. 2026
Guest UserWe had a wonderful 3-night stay at the resort. The property is spacious, well-maintained, and offers beautiful views. There are swings for both kids and adults, ***** with a dedicated kids' play area, making it a great choice for families.
We booked a Garden View Cottage with a complimentary breakfast buffet, which was good. For lunch and dinner, we ordered à la carte.
The overall service was excellent, and the staff was polite, friendly, and attentive.
A special thanks to Mr. Nalin from the F&B team. He provided exceptional service and took great care of us throughout our stay. His hospitality truly made our experience memorable.
A few suggestions for improvement:
The open swimming pool has a minimum depth of 3 feet. A 2-foot shallow section would be much safer and more enjoyable for small children. The other two swimming pools were under renovation during our stay, so I couldn't comment on them.
Adding more North Indian food options to the menu would be appreciated.
Overall, we had a very pleasant stay and would definitely recommend this resort to families and couples looking for a relaxing getaway.
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Τιμή ανά διανυκτέρευση από:1.212 MXN
Δημοσίευση21 Νοέμ. 2024
Guest User
I had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.
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Τιμή ανά διανυκτέρευση από:466 MXN
Δημοσίευση2 Ιούλ. 2026
KesamSpacious rooms. Lovely staff. Beautiful gardens. Clean pool. It's actually one of three hotels located adjacent to each other and guests can use pools, restaurants, yoga, meditation etc at any of the three during their stay. Access to the beach is via stairs or the lift, then 100 m walk to the sand. Guests are mostly from Europe and stay for the Ayurvedic treatment programs - which must be good as there were lots of annual return guests. However, if you are not on a program this is an expensive option for this area. Group yoga €20 per class if not on a program (which is a bit much). Would recommend staying here if seeking a luxury ayurvedic treatment package.
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Τιμή ανά διανυκτέρευση από:1.411 MXN
Δημοσίευση2 Οκτ. 2024
GavinAng
Overall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
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Τιμή ανά διανυκτέρευση από:641 MXN
Δημοσίευση7 Δεκ. 2024|Deluxe Double Room
Shijin S ShajiThis hotel is definitely not a 4-star property as it claims to be. The rooms are surely clean and comfortable, but the positives end there. The service is absolutely appalling. I ordered a coffee but they failed to serve it even in one hour despite reminding them twice. Once after taking shower all the water were overflowing through under the door to bedroom. The breakfast was a joke. There was no buffet and there were only two options - Puri sabzi or toast! They didn't even have tea or coffee ready. After a couple of reminders they finally brought coffee. I gulped it down with a toast and hurried off to check out. Opt for this hotel if you get it cheap but don't be under the delusion that you'll get a 4-star experience!
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Τιμή ανά διανυκτέρευση από:695 MXN
Δημοσίευση17 Φεβ. 2025
Guest User
The location was in the main city and easily accessible to temple and zoo. The amenities and services were good. The swimming pool was neat and clear and we had a good time with kids there.
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Τιμή ανά διανυκτέρευση από:614 MXN
Δημοσίευση20 Φεβ. 2026
Guest User
We were in Kovalam at this property for a week. First things first, the rooms we got were nice, had a decent balcony overlooking the front of the property, the air conditioning and hot water worked well. It is really close to a wonderful beach, some small shops and local food joints and only a short walk away from a quiet beach and spots that you could enjoy.
The property itself had a lot of work going on, so I can understand that they were preparing for a major tourist season and it might become better. The pool was dry and I was hoping that I'd get to enjoy some pool time but that did not happen. Perhaps due to the low tourist season, the restaurant had limited dish choices but the food was good. The staff is very sweet and nice but the hotel can do with some more thorough upgrades with housekeeping, such as providing fresh towels timely and so on. Otherwise, the hotel is nice but my family and I felt that for the price we paid, we could have gotten more for the price. Nevertheless, it is a good and decent hotel, I wouldn't keep high expectations. It will certainly get 10/10 for it's location and sweet staff.
This is not to reflect on the hotel management or staff directly or negatively but it would be nice if they set ground rules for some big tourist groups they get, particularly the Gujarati tour groups, in reminding them of maintaining the calm and quiet on the property. Again, it is more about the tourist behavior than anything on the hotel itself.
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Τιμή ανά διανυκτέρευση από:374 MXN