Naoussa Hills Boutique Resort- Adults Only (13+)

Not sure what's going on with all the positive reviews of this place and may simply an indication of differing perspectives but our groups experience was much more akin to the 3 stars and below. While staff (not including the manager) was great the place is not clean, maintenance is practically non-existent, food/drinks were not good, heard the manager yelling at staff more than once (but it was good to hear some staff respond), and overall it was not a good experience. As some other have said, at one point this place must have been great. The views are wonderful and the setting is cool but it suffers drastically from a lack of attention, investment, and management. Will definitely not be back and wouldn't recommend the property to anyone and really hope they improve or someone takes over the place that has the resources and skills to make the needed improvements. It could truly be a great hotel with the right management.

Called on the phone to book a room. Was told if I paid cash I would get a better rate so I agreed. Once I got there I paid cash for the rooms. Never received a receipt or anything that showed that I had paid for the rooms. On the first day we spent €375 at the bar. Manager told me he'd prefer I'd pay cash as the credit card fees to the business are incredibly high. I went ahead and paid cash and tipped the bartender. Again, no receipt was given to show I paid the tab. On the day of checkout the manager comes to me saying I still have an open bar tab for the €375. The bartender Haris claimed that I had pulled out the cash and tipped him but left the tab open. After going back and fourth a few times they ended up charging my credit card. After speaking with the owner of resort was told I would be receiving a refund as this isn't the first time this has happened with this bartender. I have yet to be refunded the money. Be very careful booking this place. Pay with you credit card no matter how much they pressure you to pay cash!

Let me start with the good parts which are the kindness and attention of the staff there. Aris and Harris together with their team are very sweet people who really care about people having a nice stay and go out of their way to make that happen. They are lovely and I have to say provide 5*, service in a 3* environment. That is because while they are operating in a hotel which while I have no doubt was once great, is now just falling apart and very badly cleaned and maintained. We originally paid over €300/night for a two person apartment. This is what we could consider very premium territory. However the place did not match the price. When I opened one of the patio doors it literally fell off the hinges, the shutters were broken and couldn’t be opened and the window fell off its hinge too. The curtains kept falling off the rail and one large curtain was missing entirely (although to their credit they did replace it ASAP). While the state of repair was disappointing, the dirt was really uncomfortable. The floors were sticky, the cupboard under the sink smelled so badly you had to hold your breath when opening it, the toilet was never cleaned and one drawer in the kitchen had mould. To top it all off, when we first opened our room there was a dead bird in there who had been trapped some time back and died trying to get out (but not before doing quite a lot of defecal-damage to the room). I was really grateful to Arris and Harris for being so sweet and doing everything they could to make things better for us but it wasn’t until we moved to Tinos into a spotlessly clean apartment that was 2/3 of the price that I realised just how disappointing the whole stay had been. I’ve now doubt that this hotel was once great but it sorely needs a lot of investment and a totally different approach to its cleaning. It has the space of a 4* hotel but the quality and cleanliness of some shabby motel on a lost highway. I think Paros is in a luxury phase at the moment where demand has jumped through the roof and owners just don’t need to do anything to compete and so the owners don’t (of course Covid would have also been hard - but the problems here are way older than 2 years) Staying at Naoussa Hills has sadly also made me realise just how many of the reviews on this site are fake. I would expect that they might be but when you read people like 475mechaellab who explicitly reviews it as “very modern and clean” you realise that it’s extraordinarily unlikely that they stayed there. So - very, very lovely hosting staff but a hotel that hasn’t been updated since 1980. I hope the owner reinvests - it is in a beautiful position and has great potential.

What a joke was that, a very expensive villa for nothing. First of all this is not a villa is just o small complex house with so many negatives. Drains that smell awful so much you can not sleep,plus a smell of humidity plus no hot water plus no cleaning service plus no pool,plus no bar,plus no restaurant,plus almost no staff,we had to go to other room to have shower!!!!!no reception service,silly excuses from the new manager,annoying staff members at breakfast .there are huge problems at this hotel.Staff was fired on Easters day because of the bully Boss. Pictures on website has nothing to do with the reality, a very disappointing and poor breakfast.......stay away from this 0 stars hotel.this hotel must be mentioned to ministry of tourism for joking over us and we ll do it!!!