Επισκέπτης Χρήστης
22 Αύγουστος 2023
It's a rustic old place, with a certain charm. Or, well, at least it used to be I guess. What with the extremely uncomfortable old beds and hygiene being questionable at best (mold, rust, dirt, everywhere) the location is about the only good thing about this place these days. And they seem to rely on it, as well as the fact that it's the only hotel on the island. I've heard amazing stories about what food was like, say - only last year. But this year? The breakfast "buffet" is same every day, and extremely limited. No fresh salads, just eggs and cheap salami, maybe hotdogs and French toast if you get there early enough. They run out of things half-way through and add nothing. The dinner is what you choose the day before (between the two offered) and it's extremely basic. Without any salad, or even a glass of water. God forbid you need to ask for anything, the staff in the restaurant is incredibly slow, unfriendly, impolite and rude - to the point of hostile. And don't even think about taking it (say, a complaint about them shortening the dinner time without any announcement past printed A4 on the glass that nobody looks at - and you being left out without any food because you were "late" five minutes) to the manager - who is an even more unpleasant and rude man, who'll refuse to look at you while speaking, and then dismiss you and leave mid-sentence. I've travelled a LOT, granted - rarely these average 3* hotels but I've never ever seen such a mix of incredibly BAD service, from top to bottom. No wonder if the staff is like they've gathered them from the unemployment bureau, if the "manager" is like that. This is barely a 1* service, a 0* more likely. Which is a pity. Lastovo is a gorgeous island. The nature is amazing, people are very friendly and warm, and food (anywhere out of that hotel, since I assume - their a la carte menu comes with the same incompetent, slow and unfriendly staff) is delicious. So, wholeheartedly recommend the visit. As long as you avoid this place. No one expects much from a 3* hotel, but what you will actually get in Solitudo - is just preposterous.
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