Grand Hotel Miramonti

Having stayed here at least 5/6 times before I felt very badly treated during check in. We arrived at 13.30 hrs to be told that our rooms were not ready.( understand normall ready by 15.00) eventually we where given our rooms at 17.15 hrs after I had contacted our rep and lost my patience. Receptionist with a very condescending attitude, lots of other people arrived after us and where immediately handed there rooms. Your restaurant is now a school canteen there were that many school parties. If you didn’t enter the restaurant when it opened there was nothing left on the buffet which was not replenished. Every main course was accompanied by polenta ( I understand this is a special of this area ) but not with everything and every night. A very nice waitress who was helpful but have no desires to ever return to your hotel.

Really friendly at check in, small but functional single room and fabulous location for the slopes. Ski/boot room is adequate if a bit basic. Lovely spa and pool. Breakfast was lovely either way loads of choice. Dinner was good although would have preferred less polenta! Overall a really nice place to stay.

We stayed at Grand Hotel Miramonti from 21st-28th Dec. A large group of 19 with 10 more in hotel next door. Mixed ages from late 50’s down to 13. The Miramonti is in a great location and virtually ski in ski out. The ski/boot room is a good size and easily accessible. The rooms are basic and some are outdated with some smaller than others but what I’d expect for a skiing holiday. Somewhere to sleep 💤 and beds were comfortable. The breakfast was plentiful and well stocked with all the usual help yourself stuff. No issues there at all. The dinner was a bit hit and miss although there was always an option of a pizza from the pizzeria out the front which was very good pizza. The bar staff looked after us really well and I can’t compliment them enough. We were there most nights with the gang of 29 and they looked after us very well. Nothing was too much trouble. There is a disco bar under the hotel which stays open late if you want to dance the night away. The wellness centre was a real gem. Steam room/saunas/plunge pool for the legs. It dragged a few of us away from apres ski a few evenings it was that appealing. Overall I’d have no problem recommending the Grand Hotel Miramonti. I’m all about the skiing so easily pleased generally with accommodation. Hope this benefits someone in making a decision.

I felt really welcome at the Miramonti. All the staff were more than helpful. The room was a good size for a single and comfortable. The spa was fun and relaxing and the food at both breakfast and dinner excellent. The hotel is well located, just over the road from the ski lifts.

I have absolutely no idea how they obtained a 4 Star rating. Where do I start? The hotel is very very dated! They clearly don't spend any money on upkeep. It is evident that the hotel relies on guaranteed occupancy during the busy ski season. They know the hotel will be busy so they don't care about the hotel and for sure don't care about the guests. For example they have not made any attempt at updating the rooms to bring the hotel in line with what anyone would expect in any 4 star hotel. The rooms are less than basic. Imagine a 1 star budget hotel not updated in 20 years... thats what you will get. (see pics). Some examples are as follows: - The bathroom was very old, the shower leaked everywhere, it was a total mess! (We told reception on day one but they had no intention of fixing it... they were just happy to provide more towels for mopping up the water!). There is a hairdryer that is so old and weak it lets out so little air it renders is practically unusable. Of course there are no bathroom amenities either. - Assistance during arrival is non existent. If you arrive when its dark and / or in the snow then it is impossible to find the hotel parking. They dont clean the access ways (both to the garage or outside parking), there are no lights, there are no signs anywhere and the one person on the front desk staff cant leave their post to provide any assistance. - The hotel dont clear the entrance outside the hotel. Ever. So for the entire week the entrance outside the hotel was full of ice and snow. (they dont even place salt/grit) - There is Wi-Fi but it barely works. Most of the time it wouldnt connect and when it did it was very weak and continuously dropped out. - We asked for a ski lift map on day one and they said we dont have any we ran out. They never actually had any for the entire week. To give credit where credit is due, the restaurant staff were friendly and attentive. The food was also surprisingly very pleasant considering the volume of guests. Overall, no complaints on the F&B side. Also the Spa was fine. Unfortunately the indoor pool wasnt heated warm enough for most guests in our group, however this is personal preference. The only really positive is that the hotel is across the street from the ski lift which is very convenient. In summary, I would not recommend this hotel. After walking around the area it looks like there are other 4 star hotels that are considerably nicer and also just as conveniently located.

Great facilities for families Slopes just over the road Loads of choice at breakfast and dinner. Friendly staff. Spa and pool a real bonus after a day on the slopes. Not the newest hotel, but still great for the price. Second stay there and definitely not the last