Patmos Aktis, a Luxury Collection Resort & Spa

Αυτό που ξέρω και θέλω να αναθεωρήσω είναι μόνο η μπάρα της δομής, που κατέχει αξιοζήλευτη θέση στον κόλπο του Γροίκου. Ήμασταν εκεί χθες, μια παρέα φίλων που θέλησαν να γιορτάσουν το τελευταίο τους βράδυ στην Πάτμο πίνοντας ένα απεριτίφ κοιτάζοντας αυτό το υπέροχο πανόραμα. Ήμασταν οι μόνοι πελάτες. Και το πιστεύω! Κατόπιν αιτήματός μας για πολύ κοινά απεριτίφ, έρχεται ο άψογος σερβιτόρος να μας πει ότι το prosecco έχει βγει... και ότι επομένως μπορούν να παρασκευαστούν μόνο με σαμπάνια και, λίγο μετά, ότι βγήκε και η σαμπάνια.... Όλα αυτά ενώ ένας θυρωρός, με το δωμάτιο εντελώς άδειο, αποφασίζει ότι πρέπει να έρθει και να σκουπίσει το πάτωμα ακριβώς εκεί που καθόμαστε. Ανείπωτος. Αλλά ίσως ήταν απλώς ένα κακό όνειρο.

Patmos a very sweet island, as Patmos Aktis Hotel. Food and desserts tasteful and good quality. Panagiotis and Maria lovely staff members, they served exceptionally during dinner time. ❤️❤️❤️ Decoration and design of the hotel simple and elegant. We will be back.

This is not a five star hotel for sure! The rooms are ok. They need upgrade and also there is an old rug in the floor that needs to be removed. The service is not so good. Breakfast below median. Not a lot of choices. There is no food service after 11pm so only from that you can understand that this cannot be a five star hotel. The hotel has two restaurants. The cielo which is ok and the plefsis taverna. I would not go to plefsis taverna or suggest you to go. A guy named Dimitris which may be also the chef was telling us that there is no table available and there were available tables. Lia from the reception and a nice gentleman from the island was asking Dimitris for a table for us and he was ignoring them and us. Then, he provided us a table like he was making a favor (Greek BS) and when I found hair in the Greek salad, instead of being apologetic, he was analyzing if the hair was black or blond!! My husband and I have traveled all over the world and we always stay in five star hotels. This is not a five star hotel and the most important thing in order to become a five star hotel is the behavior of the employees. The only people that are professional there are Lia and Giorgos from the reception area. I heard a rumor that Patmos Aktis tries to become Marriott Bonvoy. This hotel is far behind from becoming a Marriott. My overall opinion is that is a nice looking hotel with no service and adequate food.

We had a five day stay in one of the suites. Overall the hotel is nice and comfortable, but when you are hosting five star customers you have to make sure that treatment and service is five star too. Generally speaking the staff was good. The ones working at the breakfast section were efficient, professionally oriented and friendly. They did a perfect job. Reception generally was OK. They did a good job in coordinating taxi requests. However our requests pertaining to house keeping and room service were not coordinated well which led to frustration. Follow up to check whether the request of customers have been fulfilled is important and must be addressed. House-keeping, cleaning the rooms and replacing daily toiletry kits are the weakest part of service we experienced. We were shocked to see that our suite was broomed with dust flying all over the place. When we requested a vacuum cleaner they had to fetch one from some place else which took 15-20 minutes to come. Toiletry kits during our 5 day stay was only replaced once and that was upon our personel request. Towels, sheets were new and clean that conformed to a five star standard. Another flaw we came across was with the wellness center. We wanted to book a massage. The phone didn't answer. Went down to personally book a massage. Couldn't find anybody. After two tries we decided not to have the massage. On another occasion I found the indoor pool to be very cold. In five star hotels indoor pools are normally kept at a degree comfortable to enter. Finally would I visit this hotel again? High season prices are relatively high. We booked one week in advance therefore we couldn't get a good deal. I am sure if booked a few months in advance it would be possible to get a much better deal. In such case I wouldn't stay in another hotel. Overall it was nice staying here. By the way, for new comers, Patmos is a beautiful, calm and peaceful island. Benetos and To Kyma are two restaurants that shouldn't be missed.

With had a room with private pool which was lovely. The room was a good size and had a lounge area which was also spacious, as was the patio. The staff were all delightful and always extremely helpful and did try to resolve issues when we pointed them out. Breakfast is a buffet and there was a huge choice which they kept well stocked and refilled quite quickly. The communal pool is lovely but seemed to hardly be used which was great for me. I also had a treatment at the spa which was expensive but very good. The beach is perfect with plenty of comfy beds, shade, and calm seas – it’s the best bit in the hotel. So why 4 and not 5 out of 5? I don’t expect to find black mold in the shower of a hotel of this standard. They cleaned it away but it should never have been there. Scuffed paintwork. Some instances of style over practicality – not enough places to hang towels where the hand basins are. Nowhere to dry wet beach towels. Light bulbs not working. Housekeeping or senior staff really need to regularly inspect for things like that. Would we stay there again? We would because of the location and beach, and because Patmos is charming.