It’s what you’d expect out of a barebones roadside motel. I gave it 1 star overall because of the staff. I’d made my reservation in July. 45mins before my checkin they message me about a $20 fee, no reason or explanation. I contacted *******, they contacted the hotel,, it magically went away. When I arrived the guy at the desk tried to charge me a higher room rate (surprise a $20 difference). He acted confused when I pointed out he was trying to swipe my card for higher than the room rate I booked. A lady came from the back, told him to honor the room rate I booked. From there I thought we were all good. But then I get home to find they changed my card twice. I tried to call to resolve it with them but no one answers the phone. Now I’m having to fight it with my credit card company.
This place would be out of business if it weren’t for it being the closest hotel to the Havasu Hilltop Trailhead. FYI, the Grand Canyon Caverns are closed, no working elevator. They don’t seem to have plans to reopen.
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