Επισκέπτης Χρήστης
30 Οκτώβριος 2024
ACCOMODATION (DREAMTIME ESCARPMENT): My husband and I stayed at the Dreamtime Escarpment and it was sublime. Honestly one of the best experiences we have had and a very unique stay. We stayed 2 nights, the first night no one else was there and it was very exclusive. In the photos I thought it was more secluded from other tents (there are 4 Dreamtime Escarpment tents), but the distance between the others was great. The food provided was to die for and the drinks selection was diverse. 2. ACCOMODATION (BUSH TENT): I booked the rest of our family (10 people) into the bush tents. It was hot when we arrived (over 35 degrees), and the day we walked Kings Canyon it was over 40 degrees. There was no warning before we got there that the pool within Kings Creek was out of operation. While this did not effect my husband and I who stayed in the Dreamtime Escarpment, this was a very big blow to the rest of our guests. I enquired what was wrong with the pool and the only answer we got from reception was a very short 'the PH isn't right, maybe next week. Bad timing'. No sorry, no apology, no offer of a partial refund. I had already asked previously if our group could come to the Dreamtime Escarpment tent for a BBQ and was clearly told 'no'. I understand why, but children and 40+ degrees in poorly airconditioned canvas tents do not mix. There needs to be another pool or water option to cool down. Especially after reading other reviews when we got there that the pool has been out of action for a long while. We know these issues may be out of the control of the operator, but no notice even at check-in or prior was provided which was a significant disappointment (the first you find out about the closure is when you go to the pool and see the sign). One of the communal fridges didn't work and the food spoiled, the air conditioners in the bush tents could barely keep up with the demand and a number of our group got heat stroke. The women's showers at the bush tents have mold but the men's facilities are newly redone. CAFE: The Cafe at Kings Creek is amazing. The food came out faster than McDonalds and was of great quality. I highly recommend even dropping into the cafe on the way through if you're in the area. STAFF: The staff at reception have 0 cheer. They're not happy to see guests, they will not go along with your jokes or attempts to make their day a little better. Completely different feel to the staff in the cafe who were all fantastic and jovial. In addition, the reception staff were not very good at giving answers to simple questions. If you need to enquire about anything, don't bother. The answer I can guarantee will be no.
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