Ocotillo Apartments & Hotel

No food, its in a rough neighborhood, but they have 24/7 guard at the gate. Can't beat the price for the stay that was on par with your average motel 6. (half the cost/nt than a motel 6)

When I checked in they only have a security guard on duty to check me in, on 2-3-24 the door to my room would not open I called the front desk the maintenance guy came about a hour later he couldn’t get the door open he had to climb in through the window he had to take screws out of the window frame it took about 30 minutes to open the door, he had go get another door latch.

I hope people read reviews before they book! There’s no refund for anything. I booked a room with two beds and they only had 1 bed available. Office closes at 5 has a security officer they didn’t look like a security officer to help get the room. He told the lady that we had 4 adults when there was 3 but I was not staying. Good thing there wasn’t 4 cause where in the world would we have slept. People do live there it’s not only a hotel

Do not go here! They don't have clean rooms! Roaches and bed bugs. No cleaning service. They had cigarette holes in the blankets. Sheets were stained. Not to mention no elevators, but it's three floors up.

The property is completely surrounded with razor wire. They let you check in between 3pm and 5pm. If after 5, they demand $100 cash deposit. The front office does not open until 8, so you can not get your deposit back until the office is open. I let them know that I needed to leave at 7:30am to get to work and they still made me wait until 7:56 to get my money back. Very unsafe area. ******* need to look into the properties that they are representing. This is the very first review I have left and I stay in about 75 hotels a year for my work. Mostly through *******. I also receded "urgent message from hotel" messages AFTER I booked the room. If a property is not going to be upfront before you book, that is a problem. Do Better *******.

Loud people and loud trucks and cars parked in red zones reving engines all hours of the night!!!

I've had problems with the reception is Dina two times since I came here and didn't even do anything I used the wash rag from the motel room to wipe down the room your room or the room that is in here and she charged me $10 for a damage okay first of all it was from wiping up the room your room here at this motel then today I'm sitting here waiting to check out and she's she has to go check the room which I know she's looking for something she said she wanted proof of my service animal which I have no problem giving but it's actually against the law to ask somebody that and then I'm standing here waiting for my deposit back in another man waiting for his deposit and she tells him there's some damage and then she tells me I can't come here anymore cuz I heard her say $5 as well and told her about it and she said you do that cuz you said five dollars so she told me I can't come back here anymore so I would like to speak to a manager my number is 602-391-9162 and if the manager can't settle this or deal with this young girl's attitude then we'll go ahead and speak with the property owners I I spend a lot of money with you guys I'm not a client that's rowdy or abusive or I'm on my business I have my service animal I clean houses so I'm here a lot and cuz I go the closest to where my my appoin**ents are and you know I spend a lot of money here and for somebody to treat me that way it's totally wrong

Made reservations with no problems. Got there 1am and the security guard accommodated me and checked me in. Security was great. I asked for a few more towels with no problem. Very clean. One thing that wasn’t there a small coffee machine for coffer otherwise everything was good. Good value with a fair price. Thank you staff for making it a good stay.

The stay was fine, but this hotel is pretty bare bones. There is a lot of security with razor wire on the fences, and a closed gate at the entrance. It doesn't seem to have prevented break-in attempts. One of the rooms we had had clear signs that somebody had tried to pry the door open. There were yellowish spots on the towels. The sheets looked clean.