Comfort Inn & Suites Phoenix North - Deer Valley

"The building might be old; that wouldn't be the problem. The issue is the neglect and lack of maintenance. Sofas and carpets are terribly dirty, and the elevator is poorly maintained. I had to end my stay earlier than planned."

The staff were friendly, but the room smelled stale, the water never got hot and one bed only had a sheet but no blanket or comforter.

I wasn’t expecting a 5 star hotel but I was at least expecting cleanliness and care put into the rooms. It’s not necessarily the staffs fault as they tried their best but

The sheets and towels looked clean, but nothing else did. Breakfast was great: Hot and cold foods, with teas, pastries, and fruit.

Worst experience ever. There was a false fire alarm at 3 AM in the morning. No one knows what exactly happened. Unclean bathrooms, cracked tiles, unprofessional staff.

Actually did not stayed. Canceled after seeing hotel, parking space warning signs and checking inside hotel.

. Everything was fine; but the floor in the room was sticky, and the water when taking a shower never got hot; other than that everything was good.

The hostess helped so much and asked for a tub in my room and they gave me one I don’t have a tub in my place it’s nice tothat take a tub bath thank you

The hotel is ok but outdated and needs alot of work. The room was clean for the most part but needs alot of maintenence.