Παραθαλάσσια ξενοδοχεία στην τοποθεσία Phu Quoc Island

The hotel is located in the downtown area right next to the beach, so the location is excellent. The check-in starts at 3 PM, just like another hotel; however, there is no warm service, and the room booked from trip.com has been arranged on the lower floor. The results were noisy on the lower floor because we reserved an ocean view, and the hotel swimming pool is just below the balcony. So we asked to change the room to a higher floor after several negotiations with the receptionist and added additional costs. There are no highlights about the hotel facility and average five-star rating. We swim more by the swimming pool than at the beach because the seawater quality is not that good. For the morning breakfast, there are many options, but nothing outstanding. Overall, it's a good hotel.

Stayed here for five days over the Christmas holiday and I couldn’t have been more pleased! The hotel itself is beautiful, they have or will help you sort out anything you need, and the service was wonderful. The rooms are are very clean and the view of the ocean every morning was magical. Finally, it’s a fantastic location in regard to having the airport nearby and the night market not too far either. Highly recommend. Thank you again to everyone at the hotel, our stay was just perfect.

This resort is modern and luxury with pleasing architecture and garden landscaping. The only downside is that the beach eroded badly and dangerous to walk on (the resort closed the beach area). You can only enjoy watching the sunset from the bar and pool area. Hope the resort could work on this issue. The resort without the beach is definitely 5 star. But i have to give 4 star just because the beachfront erosion issue (as beach is an attraction for choosing a luxury stay). The room has everything. The bed also great and of quality, the sleep definitely not affected. The resort is close to the airport less than 15mins to reach airport. It also has a sourvenir shop, children area and some other amenities inside that makes it all-in-one resort. The staffs and service are also perfect. Suggestion: Hope the resort could seal the door from outside noise. Could hear people talking outside. Another, if erosion is too bad, then resort at least build the sea front deck as a new attraction instead of beach, so that guest still can enjoy the ocean, breeze and sea front and its 5 stars hotel will not impacted. Also, please ensure the foods are handled with care in the kitchen, as there was hair in my soup.

We spent a very nice few days in this hotel. The all staff is very polite and friendly specially Ho minh an , on the recepcion. He was always very kind and helpful. The room is very beautiful and always clean. The breakfast was very nice and the food is always fresh. The all staff do the best all the time to keep the area clean and organized. Thank you!

Convenient as opposite of the resort are shops with food and spa options - just walk outside like a minute to reach. Id prefer Khem Beach but Sonasea Beach is still acceptable with the pretty sunset. Overall was a nice stay and the breakfast buffet was filled with loads of choices.

Very good experience, worth for money. We booked a bungalow next to the ocean side swimming pool with good view and it was really suitable for family with kid. 3 minutes walk to either swimming pool or beach and also ocean bar. There is also shuttle driving you from the lobby to the room, no need to worry about carrying heavy luggage. Breakfast time is just full of people, personally suggest to have breakfast after 9:30. The best thing of breakfast is they have different pho everyday so you can try more. Been to all catering, food and drinks were good and not expensive. Also enjoyed spa at the hotel, the staff are nice. Highly recommend!!!!!

The service overall at the hotel was fine. I was able to take a shuttle bus from the airport to the hotel. Check-in was simple and a breeze. Email communication is however, subpar. I emailed the hotel about how to reserve a shuttle 4 days before my arrival, but didn't get a response until 2 days after I left (a total of about a week when I first emailed). I even responded by saying I had already left but did not receive any response apologizing for the delay. This is not service expected from a 5-star hotel. Check-out was another issue. I was standing in line while there was a window open with another agent, yet, he was just standing there posing for photos taken by another employee. Maybe they were taking photos for the hotel, but they should have checked me out when they saw me standing in line first. The breakfast buffet was good and had a wide variety of Asian and Western foods.

breakfast buffet was amazing. lots of choices to choose from, eggs cooked to order and fresh pho to satisfy your soup needs. i personally had two bowls of chicken pho to myself. they have different vietnamese banhs made daily, from banh hot, banh xeo, and banh uot. all very delicious. For foreigners that want the typical american breakfast they have all of this items as well from bacon, eggs, sausages and waffles. definitely recommend the buffet here

the massage environment was great, the actual massage fell short. The breakfast buffet was a standout, offering a variety of tasty options. The staff was consistently friendly and helpful. Unfortunately, my experience was dampened by a broken toilet flush that remained unfixed despite reminders. Overall, a mix of highs and lows during my stay.

What an amazing oasis this resort is. From the check in to check out this resort and the staff service are faultless. I’ve never stayed somewhere with such friendly and helpful staff. The buffet breakfast was fabulous and the room and amenities are great. It’s a little out of the way for ears other than the resort which was a bit challenging with some fussy kids but we made a few trips into Duong Dong for a change of food scene. The pools are unbelievable although warm (as is the ocean) if you don’t like that then may not be for you. Only issue was the pool only being available until 7pm. Having such a beautiful setting, we wanted to swim a little in the evenings after dinner but that’s their rules. I cannot recommend this resort highly enough. Ps the kayaking (free) was an added bonus.