Patong Bay Residence

前台小姐姐和小哥哥態度很好，但客房衞生很拉垮。乍一看是很整潔，但床單有污漬並且有好幾衹活着還在蠕動的小蟲，打了電話讓人來換了新的。更離譜的是我第一天喝了咖啡的杯子放在水槽裏，第二天有人來收拾了，結果我準備再喝咖啡的時候發現衹是把杯子放回去了根本沒洗，裏面全是第一天的咖啡污漬，非常明顯，把我看笑了。（估計床單也是沒看着換的話應該就是給你鋪一下完事吧） 然後早餐的話，近似於無，建議大家千萬不要定還是出去吃吧，買個711泡麪都比酒店裡的豐富😂

The hotel is beautifully presented from the lobby to the corridors leading to the rooms. Pool is glorious if you're not up for the walk to the beach. The balcony next to the bed is nice to wake up to. But. That's about where it ends. The room at first glance looks pretty, but there were chips of wood missing from the around the bed finish, I'll fitting sheets for the size of bed. The nozzle of the bidet is made of plastic and was horrendously stained so we didn't feel comfortable using it. The shower and shower head were covered in limescale and scum build up, I shouldn't have to clean a hotel shower before I use it. A certain male member of staff who seems to work the later shift, the one with earrings, was extremely rude upon our arrival despite advising we would be checking in later than 3pm. When signing the paperwork for the room deposit he was very rude, rushing me and upon finding out I was reading the paperwork before signing he snatched it put of my hands and said it was a "hotel secret" seems a bit dodgy to me. Any time we would arrive back at the hotel he would cast very unsettling looks towards myself and my partner and when we requested fresh towels for our room the member of staff was rude and said we couldn't have fresh towels, despite us using them for the shower and the room instructions stating we could re order towels at our convenience. If you don't care about customer service, you could come here. But if you do care, book somewhere else.

The staff were helpful, warm & courteous. The Grand Deluxe Room is comfortable & good value for money. We ate 3 dinners in the hotel and we stuck to Thai Food. It was very good. Buffet breakfast is very good too.

Room: just okay nothing extra ordinary, not spacious at all. Service: The restaurant employees were more welcoming and friendly than at the reception desk. Food: The pastry’ 🥐 tasted awful, but loved the rest of the food. Location: Excellent, you can also rent a bike close by. Not too far from Bangla street.

Beautiful place. Lovely location. Clean, friendly and homely.

The hotel is very close to Patong beach and on the main road. You can walk to the beach or take a tuk tuk which is easily available. It feels a bit expensive when compared to the size of room it provides but overall is a good place to stay.

Excellent service and friendly staff, the pool was great. Good value , great location with lot of nearby restaurants and just a walk to the beach

The facilities and service were great, especially for the price. Breakfast was pretty good, no complaints. Distance to central Patong is a little bit far. They do have a shuttle that runs twice a day, but you need to book a few hours in advance. Ride share apps cost around 100-200 to get to the central and takes a while because of traffic. Walking was around 25 minutes

We were there for a month…..loved the location. A couple kilometers from the beach, which gave us a good walk every day. We got to know our favorite street food and fruit vendors, and security people at different hotels who helped us cross the street. Really nice. The housekeeping staff did a great job. But the front desk folks were kind of unresponsive. They did not speak English very well, and didn’t give us tips or information very well to help us out. We broke a cup, and they charged us the equivalent of $8 to replace this dollar store item. The counters were really low which was kind of weird. There were no kitchen utensils pots pans knives, forks, spoons, dish clothes, dish soap, or dish towels. Nothing! The only kitchen stuff we had were two little cups, like a demitasse cup, two saucers, and two little spoons. Never had the breakfast because we thought it was very expensive. We ate noodles next door every morning instead. Didn’t use the pool. Air conditioner in the “kitchen” didn’t work Weird little plastic sofa and set up with the TV. Kind of a sterile feel to the place, but we would stay there again