Επισκέπτης Χρήστης
16 Φεβρουάριος 2024
When we checked in, the older front desk guy wanted double the deposit that the booking agreement. But the room was perfectly clean and nice for the price. We had a shower drain problem and asked for it to be fixed. We reminded him the next day, but as it was a Sunday, the front desk guy said that it would be Monday before fixing it because of the weekend. So Monday morning we gently reminded him again about the drain. And he got unreasonably angry at me for, "complaining every day!" He went on and on in an angry voice. So I asked him to come see the drain. He angrily came into the room, stood at the bathroom door, and refused to look. Then he went down to my wife, who was waiting at the scooter parking, and yelled at her twice because I complained. We had given him a cheery good morning every day, and his outburst was a shock. It ruined the stay. And really, I was happy and friendly each of the three times I mentioned the drain. So his anger and unreasonableness were completely unprovoked. He never apologized for his behavior. The hotel should fire him, as the other staff were perfectly nice, and it would have otherwise been a good stay.
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