Επισκέπτης Χρήστης
31 Ιανουάριος 2023
The mirror on the bathroom states if we need room service, let the staff know and they will be happy to clean the room and refresh supplies. At 7:30 am the next day after I checked in, I requested basic room service of fresh towels and beds made. The lady said, "If we have time but I won't make any guarantees. Due to COVID, We service one floor a day and if your floor is not that floor, they may not get to it." When I returned that evening, there was a bag of towels sitting in front of my hotel room. They couldn't even put it in the room. I do not see this as acceptable customer service.
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