Karras Grande Resort

Nice hotel and staff friendly. Our room was a bit dated and very basic, not a draw in the room. We ate out alot due to the poor all inclusive choice. Pool bar snacks consists of pizza, hot dog and burger very poor quality. Good location but would not recommend to friends on an all inclusive package.

I had read some of the reviews before going here with my friend. There were a mix of good and bad. We choose the larger family room for space. My experience was very positive. Good value for money. Room was amazing. Very clean and modern. Food was great. I am vegetarian and avoid gluten, and there was plenty to eat. Great location. Near to shops,bars and the beach. Beds were the most comfortable ever. Memory foam. Staff friendly. I am planning to return to this hotel soon. Entertainment was poor, but plenty to do around the area which made up for it.

We spent a week as a family of three (2 adults and a teenager) at the hotel on an all inclusive basis over the May half term. We have beeb to Tsilivi before as a couple and loved it so had no hesitations booking to return. The resort of Tsilivi is lush, it has a great atmosphere and vibe to it and is extremely inviting and friendly. We booked our package holiday with Jet 2 which advertised this as a 3 star plus. I think this rating is probably spot on. We went with reasonable expectations and although were disappointed by a number of things at the hotel, there was positives too. Location - Spot on, close to everything, can get a bit noisy with bikes and traffic late and during the night and early morning. Rooms - Modern although we were at the bottom in the corner so always shaded. Cleaned daily and spotless, cleaner was adorable, always friendly and worked hard. Few issues on arrival including broken lock on sliding door, shower broke which were fixed (although builder left drill in our room). Only 2 plugs working so couldn't all charge phones etc. TV didn't work for duration of our holiday. Hotel - Modern and bright but needs work in places. Ongoing work and right outside our room we had red tape and cones but didn't spend the holiday in our room so not great but not the end of the world. Easy to find your way around. We were on same floor as restaurant so a lot of noise. Pools - Nice pools, not enough sun beds. Every day was a race to get one! One day we had to take the chairs off our balcony to sit on as nowt else! Bars and drinks - OK selection of drinks, didn't have snacks. Marley at the pool bar is a lovely lad, always helpful and friendly, nothing too much trouble. The other bar staff not so. On my first night, I went to the front pool bar to get a drink, tried to use some Greek language and she beckoned at me 'use English' and for the rest of the holiday, would only serve my husband with a smile and not me! Staff - Our cleaner (room 306) and Marley and one or two others were spot on! The entertainment guy is a character, very funny, tries very hard, felt a bit sorry for him. Blonde lady at front bar and most of restaurant staff rude! Reception staff not the most helpful, friendly enough but told us nothing on arrival about food etc and had to ask other guests about check out (11am). Food - Read a lot of bad reviews about the food but honestly, for a family of three (including a teen and a vegetarian) we enjoyed the food there and had no issues. We only had breakfast and evening meal as that was plenty of food for us. Plenty of variety, tasty, fruit always available, veggie options too. Quality sometimes not the best but it's not a 5* restaurant so what do you expect? The hotel ice cream is delicious, banana and chocolate were lush! Restaurant is very small for the number of people there, nit always cutlery available but we made the best of it and sat outside a lot. Entertainment - The guy tries, we played one game of bingo one night

The hotel is beautiful near to local restaurants and shops,staff we're good when asked questions.The restaurant was very poor not a lot of choice I'm not a fussy eater but really struggled.if my kids had been with us we would have had to eat out every night .the staff in restaurant were not quick in clearing the tables so would avoid if you are fussy .I have been all inclusive for years and this is the first time I have had to say something

NOT WORTH £2,000! In edible food, rude staff, average hotel Avoid at all costs. Spent our whole holiday as far away from the hotel as possible!!!! 2 stars for the lovely cleaner and the location However we will be returning to Tsilivi as it is beautiful place outside of this hotel especially the beach and the people are so welcoming and friendly. But unfortunately not this hotel as it is not fit for guests.

This was a good deal, which was why we chose all inclusive. On arrival we were given our room immediately, which was very nicely furnished. We were missing a safe, so I reported to the lovely man on reception and we went for lunch. When we returned a half hour later the safe was in place. We ate in the restaurant five nights out of ten and always found something nice to eat. The desserts are gorgeous. We had lunch once and the roast pork delicious. We have been visiting tsilivi for over 15 years and over 30 visits normally go s/c. We did not use the bar as we have a lot of friends in tsilivi so can't comment on that. We found the staff very nice from cleaners, restaurant staff to reception. The only negative I could give was the noise from the bar. But otherwise would not hesitate to return