Joan
10 Φεβρουάριος 2024
I don't put much weight on reviews however when the service is so good i believe you have to speak up and give credit to what made the experience. The resort itself is as beautiful and tranquil as you see in the pictures. Every bit of it from the Family sections to the Adults only. The restaurants are well through through and enough options to find something you like. If you came for the drinks, they are no way watered down and every bar tender we dealt with knew their way around the bar.
The SERVICE of the staff was above and beyond to the point of making sure we took note of the names of who really made our stay one of the best trips we've had of all the countries we've visited. I know this is getting long so i'll bring it back in. Our concierge service started before we even got to the resort by simply conversating with the concierge service and advising why we were coming.
Sidharta (Sid) hands down is the reason we will come back to this and other Melia facilities. We have been very vocal to all our fam for our next trip to make it down with us next year, primarily because of the level of detail he puts in to teaching the staff and understanding what it means to be of service to your guest. Again take it from someone you don't know such as myself, but giving an honest review. You will not be disappointed regardless of where you stay on the resort.
DO NOT NEGLECT THE WELLNESS SPA. if you don't have access, it's worth the upgrade or visit to take some time to treat yours
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