Hotel Nuevo Mejico

Personal amabilísimo y todas las comodidades: microondas, frigo…

It was a great experience, the staff were great the room was clean, but the mattress cover was a bit small…..other than that it was almost perfect. And very quiet

It was a great place to stay, by far one of the best in Puerto Rico… the people that worked there were amazing, very helpful and the room WOW wonderful…. I will definitely come back with my family and friends

I’ve stayed here before and it has become my go to place for my trips in the area

Pulling into the hotel is a little weird as there's no office, someone comes out with a clipboard to check you in. The rooms look nice but mine had ants crawling on the walls, floors, table, etc. The first staff member came and sprayed a disinfectant. Really? It did nothing. The second staff member stopped in to tell me they had to go to the store to pick up ant/roach spray because they didn't have any available. There's nothing standing outside in the heat waiting until they spray your whole room and then walking in afterwards and inhaling the ant/roach spray. Yuck! The free-standing shower was nice except that the water was backing up and out onto the bathroom floor! I had to keep turning the shower off to let some of the water drain!! The sink had the same issue. The jacuzzi tub looked like it needed a good cleaning and I was not even going to attempt to turn it on. I wanted to hang up the dress I was wearing to the funeral the next morning but although there was a clothes rack, there were no hangers. As for the staff, they seemed to have more fun driving their little carts at high speed and laughing and hollering at each other. Honestly, I'm not sure I would ever stay here again.

Rooms were ok. I didn't like the arrival. No front desk. Was greeted outside with a what do you want. When I told her I'm here to check on she said ok and proceeded to go inside some cage. 10 minutes later the housekeeper arrived in her golf cart and took us to our room. Housekeeper was very friendly.

The only bad thing is that dont have hot water on the shower

The staff did an excellent job of answering my questions and making me feel comfortable. I would stay there again.

Overall it was a good stay; although the air conditioning started pouring water inside. They serviced it inmediately and all was good from there on.