Ξενοδοχεία με BrightHouse, Pontypool

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

Trip was booked as I was meeting someone at the mooring of my boat nearby. excellent location, and had opportunity to play tennis an swim, I also took advantage of the beautician having a manicure ready for an interview... im extremely pleased with the stay, room 51 was perfect for my requirements room 47 was lovely for my daughter. I will stay there again.

Stopped here a couple of weeks ago when road-tripping with a friend visiting from the US...oh...and my Husky/Malamute! I had been driving for over four hours and in was in agony due to various ailments with which I suffer so I had no choice but to stop in Newport on the way to Bath. We tried Travelodge who were fully booked so they suggested the Ibis! Boy...were we blessed. I walked into the hotel feeling almost crippled and asked for a room - they were full. When Kelly and Kiera could see how much pain i was in when asking for an alternative hotel recommendation they said...'We'll give you a room. We can see you're in pain.' The hotel has to reserve two rooms in case of emergency room changes; as it was midnight, they used their judgement to let the room go and allow us to stay. I have never been so grateful for the kindness shown by complete strangers. Kelly and Kiera are not just any old hotel staff; they're absolute angels sent for above. You saved my life!!! Seriously!!!

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.

Stayed here to visit Comic Con Wales 2022. Check in went smoothly, keys picked up from reception. Vending machines at reception and told about nearby Lidl and Asda. On arrival to the room I found the room very hotel. Room was pleasant for the price with a large double bed, desk and wardrobe. En suite bathroom pod which contained toilet, shower, mirror, bathroom shelf and sink. Mentioned at reception I needed a fan that night. Receptionist seemed to be in the process of being trained up by other receptionist. He was quite distant. Had to email reception a few hours later as no fan had been provided and another receptionist brought the fan up. Shared kitchen/TV room very clean with lots of facilities. Building very safe as key fob used around 4 times in the building to get to room. The walls are paper thin and I could hear the room next door's conversation from 7am on the Saturday which was very irritating as I didn't have to be up for my event until later. The room next door were stomping around and slamming doors. Even for the price, I would expect a shower I could get washed properly in. It was difficult as the shower pressure was very low and only a small trickle of water came out. Toiletries provided. Sheets were not changed during my 3 night stay nor were the bins emptied. There was no toilet brush which is basic hygiene. Top shelf of desk had not been cleaned and was very dusty. Apart from that, room very clean. Location excellent for local supermarkets, bingo Hall across the road and only a 5-10 taxi ride from the city centre and train station. A hairdryer was provided. All in all, excellent value for money and low price but a shower that enables proper washing is a basic human right and the very low water pressure needs to be addressed. The rooms and building need air conditioning due to the extreme heat in the summer.

I booked for a one night stay with nine family members the night before a funeral. All our rooms were lovely, ( my cousins room smelled of smoke but they changed her room quickly , quite late in the evening too, so no complaints there ) . My Aunt needed a wheelchair accessible room and again no problems. My room was a large double with a sofa, it would have slept four but I had it to myself, it cost the same as a single so why not have extra space. It had great air con, a good quality tv, tea and coffee making facilities, a lovely shower room ( clever design ) , a hair drier, everything you’d need and expect for a reasonably priced chain hotel. Free parking and plenty of it ( do not forget to put your reg into the iPad at reception ) . The free breakfast was great, buffet style with bacon, eggs, sausage, toast, croissants, cereal, yogurt and fruit. The only downside was it’s out of the town the only place in walking distance is the pub next door, however the pub next door is fantastic, with beautiful food which I thought was very reasonable considering the excellent quality. The hotel also serves food and has a bar. To summarise it’s a great hotel, with great facilities, I paid £99 through bookings.com , others in our party paid less and some more, between £97 a room to £125 , but we all got value for money.

Bring your child to the UK to experience the kindergarten, live near a friend's house, very convenient, there is a high-speed service area next to it, there is nothing to eat in the supermarket, next time you will choose here!