Ξενοδοχεία με Italian Gardens, Pontypool

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

Trip was booked as I was meeting someone at the mooring of my boat nearby. excellent location, and had opportunity to play tennis an swim, I also took advantage of the beautician having a manicure ready for an interview... im extremely pleased with the stay, room 51 was perfect for my requirements room 47 was lovely for my daughter. I will stay there again.

Stopped here a couple of weeks ago when road-tripping with a friend visiting from the US...oh...and my Husky/Malamute! I had been driving for over four hours and in was in agony due to various ailments with which I suffer so I had no choice but to stop in Newport on the way to Bath. We tried Travelodge who were fully booked so they suggested the Ibis! Boy...were we blessed. I walked into the hotel feeling almost crippled and asked for a room - they were full. When Kelly and Kiera could see how much pain i was in when asking for an alternative hotel recommendation they said...'We'll give you a room. We can see you're in pain.' The hotel has to reserve two rooms in case of emergency room changes; as it was midnight, they used their judgement to let the room go and allow us to stay. I have never been so grateful for the kindness shown by complete strangers. Kelly and Kiera are not just any old hotel staff; they're absolute angels sent for above. You saved my life!!! Seriously!!!

After watching the hot air balloon from Bristol, I found this resort on the way to Cardiff. The room and breakfast are great! The price of the hotel can live in such a five-star hotel really worth it! The only dissatisfaction is that it takes 15 pounds a night to park overnight.

Stayed here to visit Comic Con Wales 2022. Check in went smoothly, keys picked up from reception. Vending machines at reception and told about nearby Lidl and Asda. On arrival to the room I found the room very hotel. Room was pleasant for the price with a large double bed, desk and wardrobe. En suite bathroom pod which contained toilet, shower, mirror, bathroom shelf and sink. Mentioned at reception I needed a fan that night. Receptionist seemed to be in the process of being trained up by other receptionist. He was quite distant. Had to email reception a few hours later as no fan had been provided and another receptionist brought the fan up. Shared kitchen/TV room very clean with lots of facilities. Building very safe as key fob used around 4 times in the building to get to room. The walls are paper thin and I could hear the room next door's conversation from 7am on the Saturday which was very irritating as I didn't have to be up for my event until later. The room next door were stomping around and slamming doors. Even for the price, I would expect a shower I could get washed properly in. It was difficult as the shower pressure was very low and only a small trickle of water came out. Toiletries provided. Sheets were not changed during my 3 night stay nor were the bins emptied. There was no toilet brush which is basic hygiene. Top shelf of desk had not been cleaned and was very dusty. Apart from that, room very clean. Location excellent for local supermarkets, bingo Hall across the road and only a 5-10 taxi ride from the city centre and train station. A hairdryer was provided. All in all, excellent value for money and low price but a shower that enables proper washing is a basic human right and the very low water pressure needs to be addressed. The rooms and building need air conditioning due to the extreme heat in the summer.

Always very clean. Staff welcoming and friendly. Rooms all clean with towels, extra pillows, toiletries and plenty of storage & room spacious. One issue though that is not very nice when on ground level is the access route through/from a wooded area for non guests of hotel. On this occasion we encountered a few kids (a long way off of being men) that kicked about a ball with no care for the impact on our window. Early hours found also a Male and female (not guests) slurring drunken words of hate to each other and totally ok with treating the route as a toilet and like they owned it. I did then let my voice be heard and to move away or be removed...sad to say that! The hotel must fence the area and allow paying guest privacy and security. These few people have let down a community and shown themselves as vile people to foreigners, children and visitors alike.

Bring your child to the UK to experience the kindergarten, live near a friend's house, very convenient, there is a high-speed service area next to it, there is nothing to eat in the supermarket, next time you will choose here!