We came for a family trip to the beach. The check in guy was not friendly at all. The ice machine was broke on the floor we were staying on, our toilet seat was broken in our room, the curtains wouldn’t close all the way so we had bright light shining in our room all night, the pull out couch mattress had blood stains or something red all over it and to make it worse the pancake machine was out of order for breakfast the next day. The breakfast sausage was burnt so hardly edible. We wanted to get a late checkout so we could go on a family fishing excursion but would be back by noon, the evening guy informed me that they don’t do any late check outs for any reason because it makes it difficult to wash linen and clean rooms. I was very disappointed, we’ve always been able to delay check out at Holiday Inn at least for an hour or so and because everything else was so terrible you would think they would do some type of accommodation to help make up for it. I won’t be staying at this hotel again
Μετάφραση