Επισκέπτης Χρήστης
10 Νοέμβριος 2024
Coconut Grove is absolutely amazing!! I got there well before check in time knowing I wouldn’t be able to check in straight away, I was able to leave my luggage and to my surprise I received a text message not long after advising my room was available, the lovely manager (the blonde lady I’m so sorry I didn’t catch her name) was warm, welcoming, funny and her customer service was outstanding - she went above and beyond to ensure I was able to check in early and did not make me feel like a burden like other places when you arrive early and ensured I was happy if I passed her by during my stay. The room was spotless, inviting and spacious. I booked the penthouse apartment, there’s 3 bedrooms in there but I only booked for 1 so the other 2 rooms were locked - the layout of the penthouse is beautiful with stunning views - the upstairs bbq / private pool & spa with sunglounges and L shaped outdoor set plus a dining set was perfect, the pool was lovely luke warm and refreshing enough. They supplied some bath salts and a cute candle for a relaxing bath. The kitchen had everything you needed, laundry and dryer in the apartment. The resort was quiet, clean and relaxing - it was perfect. A special thanks again to the manager who helped make sure my outfit for a wedding was correctly zipped and pinned before I headed off! Can’t wait to return to coconut grove when I visit Port Douglas next - absolutely exceptional! Thank you to the whole team! 10/10
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