Tarik by Atlantichotels - Al

Todo muy descuidado y sucio y aunque de manera amable el chico de recepción me cambió de habitación la otra estaba igual o peor. Dijeron que vendrían a limpiar y solo tocaron una parte el resto seguía igual y al quejarme me dijeron que el equipo hacía lo que podía. La verdad decepcionante.

Gute Lage Sauber

O fato de não fazer o check in/out no lugar é muito desconfortável. Não é hotel, não chamem de hotel, são quartos num edificio. Eu quero saber se às despesas ocasionadas por esto voces devolvem. Pelo resto esta tudo perfeito localização, comodidade, enfim. Espero que avisem aos passageiros o primeiro endereço para não termos que ir é voltar. Obrigada.

Recepção péssima, não instruem sobre como funciona o prédio, não é um HOTEL e sim um sistema de locação de apartamentos. Nos fizeram andar muitos KM no dia do checkin , você deve pegar a chave em outro prédio antes de ir pro apartamento. Ainda bem que não pedimos com café da manhã, porque o mesmo nem sequer tinha.. muito complicado…

Large 21storey appartment block in central praia da rocha. Good entrance hall good lifts.games room on ground floor. Small rooms and balconies with bathroom shower kitchenette no toaster.24hr security.good location 5mins strip 5mins beach.

Me and my mum arrived here from 4-7th March. We got dropped off by our transfer which was all booked through love holidays. One hour in a small crammed van seating 9 people. We were the last to get dropped off and once we got into reception we asked to check in and the man on the desk just looked at us and told us no (didn’t speak a word of English) so we asked what he meant by that which he just shrugged his shoulders. He then pointed at a map on the desk and pointed to a destination which was roughly a mile away. So I called our transfer company and they said they knew nothing about it. So I then tried to locate the place he was pointing at. It was another hotel by Atlantichotels. I called and the woman on that desk was lovely and spoke very good English to which she told us we had to walk there to collect the keys to check in to our apartment. All the man on my hotel reception done though was look at us and shrug which was very rude and unhelpful. So we ended up walking upto this hotel with our suitcases because our receptionist said he can’t take out luggage while we walked there. We got the keys and a code which unlocks our door (both which you need to use) but the woman wanted €200 from us as a deposit incase “we break anything” but as we were only there for 3 nights we only brought €250 so we told her no as we would only have 50 left to do us. Once we got a taxi back the reception at our place was closed with barriers down at the desk. Again not very helpful because what if someone came to check in. We walked into the room and immediately was disgusted. Coffee stains on the coffee table, dirty floor, a “mopped” bathroom which has streaks on it. Cracked tiles, a big dark stain on the curtain, a ***** hair on the bed sheets, mould in the creases where the window opens. Just not great at all and not once did any housekeeper or maid come in so we had to use the same towels for 4 days. Don’t get me wrong the area itself it beautiful, we went at the wrong time of year tho as a lot of it was closed or quiet but those Atlantichotels is not the place to be. Go elsewhere.