Koh Russey Resort

Has great view and all the staff has good hospitality. In the room comes with great amenities and the cleanliness is perfect.Has a lot of places to take breathtaking photos. The food is good and the prices are reasonable. Recommend for summer

This place is close to paradise. Reading some comments beforehand we were -like others- a bit bewildered. After having stayed at the koh russey for four nights in a two bedroom beachfront suite, we are nothing but amazed. It's a tranquil haven with beautiful architecture and views, wonderful staff, an exceptionally large and gorgeous pool, good food (esp breakfast) etc. etc. 100% recommendable. Thanks for everything.

Fantastic stay for 4 nights. The resort’s setting is absolutely beautiful on a private island close to Sihanoukville and the staff are all incredibly kind and gracious (despite sometimes limited English abilities). The food options are somewhat limited (after all this is a small resort on a private island), but the food is delicious and the kitchens are willing to go off menu. There are plenty of free beach/water activities available including racket sports, paddle boarding, kayaking, snorkeling, etc., but honestly we enjoyed just lounging around and enjoying the spectacular beach and pool. Will definitely try to come back!

I truly do not have the words to capture how perfect an experience my stay here was. From the peaceful and serene island, to the incredibly kind, warm, and accommodating staff, to the delicious food. incredible spa and water sport options, there is just so much packed into this one tiny island. One huge highlight of my trip: learning to scuba dive under the informative guidance of Ali. He was an absolutely phenomenal teacher, and though I was very nervous, I felt safe as I learned thanks to Ali’s very knowledgeable approach. By the time we started diving and exploring the incredible world of life underwater, I felt so comfortable being underwater I hardly wanted to ascend. Truly, it was life-changing. I’d also highly recommend the spa. Every time I went to the spa was such a treat, and I will crave the beautiful lemongrass tea they serve before and after your treatment forever. Lastly, truly, the staff are so wonderful here. I was greeted warmly and had the pleasure of getting to know the incredible team behind Koh Russey during my stay. Some of the most wonderful people you could ever meet! I cannot recommend Koh Russey enough. I’ll be dreaming of my return to this island, and hope to come back soon!

TL;DR - Do not go here As this will be longer review, I will give little bit of context. We are traveling couple (35M, 31F) and we are usually seeking for retreat like resorts with beach, private pool, villas and gym. As this was our first time in Cambodia, we were seeking for the good resorts to finish our trip including Angkor and Phnom Penh and Koh Russey was in filling in our criteria as it was advertised as tropical retreat, with lot of activities around. We stayed in beach view villa for 11 nights, with price around $350 / night so in comparison to Vietnam or Thailand it was bit pricier, so we had some expectations. Boy, were we wrong. I will start with the positives as it will be shorter. Location on the private island is absolutely amazing, besides us, there were max 6 other people for 1,5km long pristine beach, this was exactly the retreat we have been seeking for. First days, the beach was stunning and clean, later it got very messy and was not taken care of. Staff was very friendly and even nobody speaks English, we managed to get by. Now for the negatives. When we arrived, we felt literally trapped (vibe was similar to “Get Out” movie) - you immediately see that money and profit is the first and customer is not even on the list. Almost everywhere, you are faced with subtle messages about fines when you bring your own food, about just “one hot drink” at the breakfast and as there are not any options to get food besides one restaurant in the resort the prices are out of this world (I am thankful for our intermittent fasting as breakfast are enough for us) - in room delivery (100m) club sandwich for $25. Also, we planned our trip with possible activities in mind and on the web page resort got lot of activities, which can be done so we wanted to go “Island Hopping”, which is priced around $150 / pax with minimum 2 people. When we wanted to book, price was suddenly $1,000 after discount from $1,300, so we went just for the plankton night boat trip - 60 mins for $250. I do not have problem with paying for the services, but want to be treated fairly, or at least based on the pricelist. Secondly, resort is definitely not 5 stars - it is very old, not taken care of, rust and dirt is everywhere, we had to ask staff to clean our room on arrival as it smelled like public toilets, gym is there but 4 out of 6 cardio machines are broken or not working. I need to stress out that staff working in resort was amazing and without it, our stay would be much worse (we were even thinking about leaving after 3 days). I believe that current situation is caused by very poor management of the resort, who does not understand that “milking” few customers will not do the trick and that there is difference between covering fixed costs and variable costs pre guest. - during our stay out of approx. 30 available rooms max 5 were occupied. Do not make mistake of coming here.

Samantha the manager and Cholsa had nothing to say after I asked to speak with her regarding a horrible transfer experience despite promises otherwise. I wasn't informed of any service recovery being offered and no apology was provided despite being given the opportunity. Disappointing "welcome" to a supposedly five-star resort you pay a premium for.