Επισκέπτης Χρήστης
15 Αύγουστος 2023
We stayed at this hotel 9th July for 2 weeks. In all honesty I cannot find fault. I have worked in the industry as a travel agent and now as a teacher and I know the importance of genuine reviews and good customer service this hotel is utterly fabulous and met all our expectations and beyond and believe me when choosing a holiday we are extremely picky! The food was fabulous, I have stayed in some good high end AI hotels in the Caribbean and this was up there. Lots of choice, fresh and cooked well. Normally when we go on an all inclusive holiday we get tired of the same repetitive food and often dine out some evenings. This did not happen here, we enjoyed every breakfast, lunch and evening meal. If you do go all inclusive as we did, we were given a voucher for the a la carte restaurant, this was fabulous I was a little apprehensive as we have a 5 year old and I was worried she would not be accommodated but I couldn’t be more wrong. Yes it was chicken nuggets and chips for her but it allowed us to have a really nice meal which we thoroughly enjoyed. The sun bed situation I have to say became a problem towards the end of our holiday when the English schools broke up! Prior to that no matter what time of day you could get a sun lounger no problem and there was 4 of us. Roll on the influx of English holidaymakers and you struggled with lots of sun beds taken before 7am. When we return (and we will) we will definitely avoid the school holidays! The staff at the hotel are fantastic and nothing is too much trouble. Customer service from check in to check out was superb. A special mention to Paraskevi and the gentleman who worked behind the pool bar (sorry I did not get his name). The worked some serious hours, they would put a shift in around the pool dealing with some rude holidaymakers (it doesn’t hurt to say please and thank you) and still have time to smile and then turn up for a shift in the lobby bar. Also Manzar in the restaurant, always made our little girl feel like a little lady. Entertainment was ok, animation team worked tirelessly around pool during the day and again on evening. Our son enjoyed the activities around the pool during the day on an evening some nights we struggled to get a seat in the main entertainment area, however it certainly didn’t spoil our holiday. We did catch the main shows at least once during our stay and some nights we chose to go out a few evenings after our meal. I would recommend an early sitting at least once during your stay to allow you to catch the sun setting on the board walk - it was beautiful and capped our holiday off and the end of our stay. We did not try the adults only pool as we had two children with us however we looked longingly! We will be back and looking at the other options on offer in the resort and UK tour operator holiday prices I don’t think you can go wrong choosing this hotel. It has everything and very reasonable when looking at other hotels prices. If I was st
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