Επισκέπτης Χρήστης
27 Νοέμβριος 2022
Heidelberg Haus, is located in a residential area, in Santiago, in the Providencia commune, in front of a pleasant square, due to its location, it is very quiet and at the same time close to shopping centers. The hotel is very well organized and in terms of security, it complies 100%, the cleanliness of the rooms, the light, the comfort, excellent. This stay for me had a surprise factor, and it was that on the second day of arriving, I damaged my knee, with which I had to change the room to a lower floor, change that was made without problems as soon as it was possible according to availability, this change was totally necessary, since the hotel does not have an elevator. My most sincere thanks to everyone who assisted me, understood, empathized, Thank you, Javier, Daniela, Angelica, Luciano, Claudia, Lorena!!! A cordial greeting, Cynthia & Manfred
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