Ξενοδοχεία με Plac zabaw, Pruszkow County

The building looks nice. The person at the front desk was rude and hostile. Then I asked if there is a tea kettle available and he said ”you're invited to our restaurant”. I repeated my question and he said again ”you're invited to our restaurant”. After about one hour, I gathered the courage to go to the restaurant where a very nice Ukrainian worker gave me two large cups of hot water. This didn't go unnoticed - the receptionist followed behind me to my room and kept lurking. It was kind of creepy. This person should not be employed in the hotel industry. The room was very average, relatively clean. The water pressure in the shower is very strong and water hot. The parking is free, which was the main cause of staying here. The breakfast was very good and the staff in the morning was very welcoming and friendly. I asked for an additional towel and received it immediately. In the room, there is only one towel per guest.

The hotel is close to the airport and the price is very reasonable. The only problem is that there is no direct bus or shuttle bus to the airport which means it will take you about 20 min to get to the airport. Others are very satisfactory.

Communion 2020 at Hotel LORD. Food OK, room decor OK. However, despite the previous setting with the hotel manager, the menu was given a cheaper salad from the set, although the menu was bought more expensive. In addition, the party handler gave the children the wrong soup that was set before (only after paying attention the rest of the children brought the right soup). In the middle of the reception the handler approached the guests without a mask!!!! After the party was finished, a parking lot was counted different than the amount it was fixed for cars (I tried to explain it in the reception but you said you didn't know what time the cars arrived, Although the parking ticket is charged at the entrance, I cannot count as much as the parking rate was fixed in the reception agreement (I will add that the parking rate was daily rather than hourly .....) Another minus - for alcohol fees. With you the event manager, the amounts for the alcohol received were fixed, and the manager also started to count bottles of wine without alcohol (which I had previously fixed with you the manager as free of charge) And when I pointed to the manager, he said that your manager is not aware of this and should not be so determined. I, as a customer, should not care about the internal clashes of the hotel staff, it does not look professional. In conclusion - more minus than pluses. In my plans I was going to have another family party in this hotel but after the communal reception I find that there were too many derogations from the arrangements and attempts to draw me on extra costs: (It was a pity because I expected more after the 4-star hotel, at least after the service (except the cook who got a medal).

---- SCAM ALERT ------ As airline crew I stay at 60 + hotels a year And I will advis you to stay away from Platinum Residence if in Warsaw. The charged our account without notice. Reason : some make-up on towels No information at all.. just withdrawal the money for your account. The could write anytime to us via the booking information... But nothing... The just withdrawal you money😨😨 As a traveller I strongly advis you to find another place when in Warsaw in Poland. ----SCAM ALERT !!!---

L'impressionnant complexe intitulé ”Mazurkas” ne fait pas exception à la règle : comme partout en Pologne, sauf peut-être au centre de Varsovie - du moins d'après notre expérience - il faut pousser la porte d'un hôtel si on veut trouver un restaurant. Ici, il s'agit du GEORGE SAND. Dès qu'on traverse le lobby, on sent que tout est fait pour ”en jeter plein la vue” aux clients. La salle du restaurant, avec ses lustres en cristal à bobèches, ses grands tableaux muraux, ses nappages en soierie, ses élégantes cariatides, ses bougies et sa moquette genre Savonnerie vous transporte dans un autre temps. On s'attend presque à être servis en gants blancs ! Le service est en tout cas à l'aune du décor : il est diligent et attentionné. L'assiette, quoique parfaitement correcte, n'est hélas pas à la hauteur des 'great expectations' suscitées. A part l'excellent Polish Mojito et les délicieuses chanterelles, aucun des autres composants du repas ne nous laissera un souvenir inoubliable. Quant à l'addition, elle se montait à 424 zlotys pour deux (soit 95€), sachant qu'après les cocktails, nous n'avons bu que de la bière. N.B. Je ne parlerai pas de l'hôtel, puisque nous n'y avons pas séjourné, mais je sais que les résidents doivent payer pour la voiture stationnant sur le parking.

The hotel is just perfect. Located close to main roads, easy to reach by car. There are enough parking places, even underground parking provided (paying). Team is very friendly, even in the bar (lady spoke only Polish). Got a room upgrade to a big suite which was big, stylish with comfy bed (sofa bed was also good enough). Glasses triple glazed, no noise at all! Good selection for breakfast, with good quality. Best porridge I ever had in Poland. Train and bus stops next to hotel, city can be reached in 20 minutes.

Bit of a disappointment, to tell the truth. Hotel seems relatively new, and room has some indicators of an attempted make over (e.g. closets looked just installed). However the rest feels dated and not well maintained. Photos on their web site / booking platforms much better than reality. Close to Fabryka Norblina - the only reason for booking - but surely never again. On top of that - the filthiest bathroom I've seen for ages (see photo) :((, with a tribute to ”ifixit”mems... Silver lining - there was a great extremely enthusiastic and friendly guy at desk during checkout, helped with everything (including a bit of quest to locate and get to underground parking). Again only to be replaced by an indifferent lady the next morning...

book this hotel for my early flight the next day. It was very close to the airport and the room size was pretty good! The hotel will help book a car to take you to the airport, and the hotel will pay for it. This is very nice and friendly policy! If you want to go to the airport conveniently, it will be a good choice.

Everything was great, especially the amenities with many restaurants, bars, a spa, a gym... I have however to mention that the trainee receptionist who checked me out was not particularly friendly. She told me I could not use the gym after checking out. This is very surprising in an airport hotel - far from the city - where many people will have to wait for their afternoon or evening flight long after checking out. Thankfully I asked again to another staff in the afternoon, who was more than happy to give me access to the gym. I would therefore recommend that the trainee in question improves her hospitality skills.

The location is next to the Mokotow shopping mall. The apartment is built in a newly built community. The receptionist is very pretty. The surrounding transportation is convenient, and there are relatively few free parking lots nearby.