Ξενοδοχεία με Ptak Warsaw Expo, Pruszkow County

The building looks nice. The person at the front desk was rude and hostile. Then I asked if there is a tea kettle available and he said ”you're invited to our restaurant”. I repeated my question and he said again ”you're invited to our restaurant”. After about one hour, I gathered the courage to go to the restaurant where a very nice Ukrainian worker gave me two large cups of hot water. This didn't go unnoticed - the receptionist followed behind me to my room and kept lurking. It was kind of creepy. This person should not be employed in the hotel industry. The room was very average, relatively clean. The water pressure in the shower is very strong and water hot. The parking is free, which was the main cause of staying here. The breakfast was very good and the staff in the morning was very welcoming and friendly. I asked for an additional towel and received it immediately. In the room, there is only one towel per guest.

The hotel is close to the airport and the price is very reasonable. The only problem is that there is no direct bus or shuttle bus to the airport which means it will take you about 20 min to get to the airport. Others are very satisfactory.

Communion 2020 at Hotel LORD. Food OK, room decor OK. However, despite the previous setting with the hotel manager, the menu was given a cheaper salad from the set, although the menu was bought more expensive. In addition, the party handler gave the children the wrong soup that was set before (only after paying attention the rest of the children brought the right soup). In the middle of the reception the handler approached the guests without a mask!!!! After the party was finished, a parking lot was counted different than the amount it was fixed for cars (I tried to explain it in the reception but you said you didn't know what time the cars arrived, Although the parking ticket is charged at the entrance, I cannot count as much as the parking rate was fixed in the reception agreement (I will add that the parking rate was daily rather than hourly .....) Another minus - for alcohol fees. With you the event manager, the amounts for the alcohol received were fixed, and the manager also started to count bottles of wine without alcohol (which I had previously fixed with you the manager as free of charge) And when I pointed to the manager, he said that your manager is not aware of this and should not be so determined. I, as a customer, should not care about the internal clashes of the hotel staff, it does not look professional. In conclusion - more minus than pluses. In my plans I was going to have another family party in this hotel but after the communal reception I find that there were too many derogations from the arrangements and attempts to draw me on extra costs: (It was a pity because I expected more after the 4-star hotel, at least after the service (except the cook who got a medal).

The location is next to the Mokotow shopping mall. The apartment is built in a newly built community. The receptionist is very pretty. The surrounding transportation is convenient, and there are relatively few free parking lots nearby.

The whole hotel is wild But overall it's clean and the bed is good to sleep on The sofa in the room is also very comfortable Breakfast is very rich and has many choices The hotel seems to be not far from Central Station, but if you take the wrong exit, you will take a long detour. Especially when it rains and crashes and you have to drag a big luggage

I stayed recently at the hotel for the timeframe of mid-march 2022, and enjoyed the food (loved the artichoke pasta dishes and the turkey club sandwich with bacon), and the hospitality. For us English speaking folks, it was very easy to communicate with the staff, both at the front desk, and with the bar / wait staff. The staff was respectful, and were willing to help you with any reasonable request. From assisting me with booking train tickets on my laptop for local trips, to scheduling COVID testing for my flight home. The staff was very friendly and considering the present environment was very generous with their time. I would go back in a heartbeat, as it is close to a local grocery store, their rooms have a large safe, easy to accommodate a laptop, and a small refrigerator. The rooms are relatively sound proof, so if you are mostly active at night vs. the day sleeping during daylight hours this is not an issue. If you do go to the local grocery store, just a reminder, you need to bring your own bags, and you have bag all the items your self, not typically something you see in the US. Everyone in the area walks everywhere, so there are distinct walking paths vs. bicycling paths, and all pedestrians have the right of way in the cross walks. That being said, situational awareness is key, as vehicle speeding signs are mostly a suggestion rather than the rule. Folks park on the sidewalks, as no one parks on the street. Almost no one except for tourists walk with their phones out, as locals keep a good eye on vehicles and fellow pedestrians. Overall I would like to thank the staff for the generosity, and help with some of the simple tasks that I found challenging due to the language barrier, overall making my trip a success. Thank you for everything!

Everything was great, especially the amenities with many restaurants, bars, a spa, a gym... I have however to mention that the trainee receptionist who checked me out was not particularly friendly. She told me I could not use the gym after checking out. This is very surprising in an airport hotel - far from the city - where many people will have to wait for their afternoon or evening flight long after checking out. Thankfully I asked again to another staff in the afternoon, who was more than happy to give me access to the gym. I would therefore recommend that the trainee in question improves her hospitality skills.

”Pre-Paid” and was told on arrival that I had to purchase sheets to use my booked bed (not specified on the booking site used), and then upon purchasing such, the receptionist who didn't even check my ID said ”we don't have any pillow cases, is this ok?” - so I had to wrap a sheet around the pillow....though this was the least of the issues. My room had a homeless man in it whose luggage was covered in dirt and he used the shower/sink to wash his clothes until 4am, which he dried with the hairdryer. He also shaved his head with a trimmer....again...between 3-4am with the lights on...ofc. 'Grim' is an understatement... The first chair I sat on upon checking out in the lobby had a wet teabag on it, and I paid £1.46 at the desk for a small bottle of water....in Poland. This place is a depressing and clinical semi-worker and homeless shelter for the most part. I only stayed for 9 hours...and that was enough. The only positives were the room furnishings and the free luggage room, but of course...I wouldn't recommend :(

Hello. I haven't resigned for a long time, but now I've decided to resign. Hotel is excellent, to get a good deal, cleanliness everywhere, everything will script and in the room and halls, the plumbing of decent quality, everything fresh, the perina is comfortable (noisy the truth of the extract fan, works with the lighting on). Our standard room was small but for short stay is quite sufficient. The view from the window to the city yard so much, but the silence allowed to sleep with open window and the conduits were not turned on. Breakfast is very good including hot and cold dishes, coffee from the car is also decent!!! Staff on the reseption is very welcoming, without knowledge of Polish easy to talk. When next visit to Warsaw, I will not even look for anything. Thank you very much to the staff (Polski and Ukrainian). The hosts are perfect. All tourists and travelers of luck.

book this hotel for my early flight the next day. It was very close to the airport and the room size was pretty good! The hotel will help book a car to take you to the airport, and the hotel will pay for it. This is very nice and friendly policy! If you want to go to the airport conveniently, it will be a good choice.