Vigilia Park

Perfecto

Please ignore the bad reviews. We arrived on Aug 5th around 8.30pm, you do have to walk through the middle of the shops to get to the reception but it's really not a problem. The lady on the desk was lovely and gave us all the info we needed. We are a family of 2 adults and 3 children -10,12,16. We stayed in room 94, it's a 2 bed with plenty of space and a sofabed that is easy to pull out and pack away. The appointment was clean and had everything we needed other than an oven, we already knew this but just bear in mind that obviously that limits what you can cook. The cleaners came in every other day and did a very good job, clean towels and made beds, they were changed twice while we were there. The cleaners are lovely and happy to help if you need anything between cleans. No there isn't air con but the ceiling fans do a great job, the cleaner told us to leave to curtains closed when we go out as it keeps the room cooler. The only reason I've not given the last star is the noise from the bin men every night around 11.30/12 and then again 6/7am, we left our balcony doors open a little to help keep cool but the noise woke me everyday! Please also bear in mind that the hotel is on top of the hill, you have to go down to go the the shops, bars, restaurants and beach....but then you have to come back up...lol. There are 3 pools and a hot tub, we didn't use the downstairs pool, it had a 35cm platform all around the outside which our kids didn't like, great if you had toddlers. There is a toddler pool on the rooftop too. The main pool on the rooftop is 175cm deep, it's not very big but it also wasn't very busy, our kids loved playing in there, they don't allow blow up floatys....but they do allow pool noodles and diving sticks for the kids to play with. There is a bar at both but we didn't use them, nor did we have the breakfast, it cost £10 each and I don't think it's worth it as you can go to most cafes and get a full English for around £5! There is a Lidi 2 minutes walk away, which was very handy. The shops below are great for gifts, probably some of the cheapest we found too. Scooby's cafe is also lovely and good value. Highland paddys in Los Gigantes is a must visit, great food and entertainment. We hired a car from across the road from the apartments, been as we waited till we were there and it was August it did cost us £550 for the 2 weeks but honestly it was a god send, we were able to visit anywhere on the island, we also paid £45 to park in the multi storey which is a must as parking everywhere in Tenerife was a nightmare, we also used paid parking when out visiting towns as it wasn't to expensive and we always got a space, street parking is crazy busy!! Due to having the car we were able to visit Los Cristanos, Las Americas, Costa Adeje, Monkey Park, Loro Park, Aqualand and Mount Teide sunset. Taxis to the south are approximately £70 each way. We also booked a boat trip from down in Los Gigantes, the Masca express, wow it was brillia

Positives..The apartments are centrally located and there are some lovely restaurants in the vicinity! As for bars I can’t really comment as I am a non drinker. Rooms are well equipped with utensils, etc! Plenty of storage space The man on reception was really friendly Negatives.rooms are filthy and aren’t cleaned often, our bed has dirty sheets on when we arrived and the response we got was do you clean your house everyday at home? Yes I do.. Bathroom door was falling to bits Pools were absolutely freezing not heated at all and the lifeguards, kids aren’t allowed to do anything! Enjoyment prevention officers. Two of my children are neurodivergent and one of them shouted at him and asked if he was stupid, did he gave brains? (Just for the record he’s working above his age group so plenty of brains, he the think one) The lifeguard developed an obsession with us,it felt wherever we went he appeared Noisy every single night because if the so called shopping mall, hardly a mall just a couple of shops Breakfast was absolutely vile, always cold! Certainly not family or child friendly I was really looking forward to it after reading the reviews, a hidden gem, clean and tidy etc..it’s certainly non of these, it’s a dump!

We first stayed at Vigilia Park back in 2005 and haven't been back to Tenerife since. We arrived on Boxing Day with our 15 year old son. The apartments have had a complete refurb - we stayed in a one bed with a pull down sofa bed for our son. Apartments very clean with a good sized balcony (side seaview). We didn't hear any noise from other guests while we were there. Two good sized pools with great snacks and drinks. The apartments are situated in a small shopping centre and near Lidl which is great for self catering and gift buying - also some great restaurants to choose from. The staff are so friendly and make you feel really welcome. However, the star of the show is undoubtedly Blanquito, the cat. Blanquito is a streetcat who has "adopted" the hotel and other residents and they make sure he is kept fed and warm. He likes nothing better than to sleep on the printer or sit near reception. He is very tame and likes nothing better than to be given attention- I kept going back to the reception area for cuddles 🥰 We will definitely be back!

Vigilia Park was amazing . From check in to check out Staff went above and beyond to make our holiday a wonderful one . We stayed in a two bedroom duplex apartment which had two large bathrooms one with a bath and both with the best showers we have ever had whilst abroad, plenty of hot water and powerful too . Clean and fresh towels when needed . Loo rolls and mini bottles of shower gel and shampoo in bathrooms . Beds really comfy with plenty of extra bedding and pillows if needed . Lots of wardrobe space and storage . We had two balconies , the one off lounge was a bit odd as we couldn't see anything as it was built up but the one off the master bedroom was amazing with super views of the pool and sea along with the mountains . Patio table and chairs too . We had ceiling fans in both bedrooms and lounge area which was a blessing as it was so hot . Kitchen area was well equipped with Induction hob , microwave , fridge freezer , kettle and coffee machine . They left washing up liquid along with dish cloth , sponge and tea towel in kitchen . Fab sized lounge area with tv . Wifi is available throughout the hotel but can be a little hit and miss . Within the complex is a heated pool on ground floor with plenty of sun loungers .Pool is clean with lifeguard , showers and loo's . No inflatables allowed . Roof top pool is very cold but a nice relaxing area if quiet is what you want .Roof top terrace is wonderful with lots of sun loungers and parasols and the best views . Bar up there too . There is a fab shopping area within the resort which is a nice touch . Local area is very hilly but spectacular views everywhere .

Large modern apartments, fantastic self catering facilities, bit tatty in places, knocks, scuffed walls, but perfectly clean. Friendly staff. Easy to cater as lidl less than 50 yards away. Small supermarket downstairs. Laundry on site. Heated pool downstairs. Bar, pool and whirl pool on roof along with sauna, gym. Scoobies cafe and an italian restaurant and small bar are amoung the shops which are underneath the apartments.