Front desk staff is anti-social...I waited for 20 minutes in line before I was acknowledged during check-in. There were 4 staff members working during a busy weekend afternoon check-in and the line was ridiculously long. The employees did not greet, welcome, or say "we'll be right with you" at all and I wanted to bail on my reservation, at that point. I only stayed at this location due to the proximity to the airport and my flight being delayed, however, I wouldn't recommend this HIE as there are lots of other properties (nearby) which offer a reliable airport shuttle. While I knew there were no shuttle offered at either HIE property, it really feels like a missed opportunity, since the 15-minute walk is not an easy or safe one. The only excellent part to this HIE location is the complimentary guest breakfast and the many options provided in the morning. The breakfast staff was also really friendly and smiled and helped guests out. I think it's probably worth it to spend a little extra $$ and get closer into the main part of PV...this stay felt weird with the complete lack of personality and didn't feel overly secure with open-access elevators.
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