Julia Marie
17 Σεπτέμβριος 2022
The property itself is attractive and staff is friendly. A huge word of caution though! The tile floors in apt and patio are EXTREMELY slick, in part due to the high humidity/moisture in the air! Within the first 30 minutes in apt, I slipped stepping out of the jacuzzi (note: I am fit and was not under the influence of alcohol) and fractured my wrist in 2 places, had to get stitches on my forehead and sustained a mild concussion. Staff came to room and advised urgent care. I ended up hospitalized for the duration of our vacation. No offer for compensation was made by Pinnacle for the horrible experience. I understand accidents happen, but at the very least the owner of unit 506 should put up a cautionary sign and a handrail by the jacuzzi to avoid potential liability. I wouldn't want anyone's vacation in a lovely location to be ruined by an avoidable injury. That being said, MedAssist is within walking distance and all the nurses and physicians were very kind stabilizing me back to be able to return home.
Pros: Clean, gorgeous views.
Cons: No safety measures in place surrounding jacuzzi or attempt by Pinnacle to make compensation for this poor experience.
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