Olas Altas Suites Departamentos

Neat, clean and centrally located. Modest price. The staff were friendly and professional. The ceiling fan in the bathroom was missing a light dome / covering; otherwise the room was in good condition. The interior bedroom limited the sounds from the bars across the street.

Great location lovely restaurant on the ground level. Comfortable bed safe and clean. No reception poor communication very bad at replying to messages

Property would be excellent except for NOISE!!! Bars, clubs, and shows and drunk partiers super loud until 3am then deliverytrucks start. Everything else was great. Restaurant and beach club discounted. Super friendly staff.

The toilet did not flush. The coffee maker was missing. Friends had trouble with their rooms also

Great size suite. Right in the busy part of town, lots of restaurants and shops on the doorstep but also lots of bars so expect music until late. Easy check in, our flight was delayed (on NYE). We emailed from the airport and got a reply asap so we ended up doing self check in. Only negative is the club/bar across the street played music until 3-4am on our second night. (1st night was expected as it was New Years but music stopped earlier that night than next)

Great location spacious and fully equipped kitchen. The wifi didn't work on the first night and they sent someone to fix it the following morning. The bed had a strange plastic layer that didn't comfortable. There was no option to turn on the light without turning on the fan in the bedroom. There should be another AC in the living room. I really enjoyed my stay overall!

The checkin experience is a little lacking. We've stayed here a few times so we know what to expect. It is always very clean. The bedding is fresh. The staff polite and helpful. The interior could use some updates. All in all good location and value.

Overall, the place is decent, but some money magically disappeared from the safe a couple times. Seemed odd because it was never left open, and I imagine access to the key is limited. The first time I just couldn’t recall having spend that much, but I figured it was my calculation error. I then counted my money a couple times and wrote it down on a sticky note I kept in my wallet. Next day I was missing 400 mxn, which is not a lot, but as a result I just carried my money with me. Won’t be booking here again nor recommend. Shady vibes. En general el lugar es medianamente decente. Mi único problema fue que abrieron la caja fuerte un par de veces y sacaron dinero (aunque la caja nunca se dejó abierta). La primera vez lo atribuí a un error de cálculo pero la segunda vez me faltaban 400 pesos (después de haberlo contado un par de veces y anotado en otro lado). No sé quien maneje las llaves, pero no me inspiró mucha confianza este lugar al final de mi estancia.

The first room was noisy but was changed to a quiet room with the minimum of fuss. The young man from the attached restaurant was kind and very helpful. second room was quiet and clean.