Suites Plaza del Rio - Family Hotel Malecón Centro

Make sure to ask for an exterior room. It is a clean Mexican hotel with one and two bedroom suites. Kitchen with refrigerator is convenient. While there are cement couches with pillows , there was no comfortable place to sit. Our two bedroom was interior with no access to any view except an interior space.

The hotel is very convenient to the Malacon and the El Centro shops and restaurants. It is quaint, with a beautiful pool and garden area on the top floor.

Love this place. This was my 8th visit since 2013. Hotel is steadily improving with better wifi. Pool area looks great! Affordable with cooking facilities. Great location. Special shout out to Marco at the front desk.

Our balcony view of the river was beautiful. The rooms were spacious and the pool area was clean and well-maintained.

The staff here are wonderful. Friendly and kind. Helped us find a cheap uber. Good sense of humour. Just very lovely humans.

We loved the location, roof top pools and patio (but disappointed that none of them were even 4 feet deep) Elevator was definitely a plus. The room was very spacious and the staff helpful.

We liked the hotel. Well located, old charm and small. We were lucky to have a suite on a quiet street! Pools not really pools! None of the 3 is suitable for swimming. Disappointed! Clean. Immaculate beds with nice pillows and cases.

For an older hotel it's pretty nice. It would be suitble if you had a small family and wanted to hang around Puerto Vallarta for a week or so.

The place was ok for a very short stay. Our first room had no windows! We booked 3 weeks. Not like shown online. Don’t take your shoes off in the room. Your feet will be sticky black, but maids will tell you they wash the floors daily.😂 We stayed in two rooms and each room floor was filthy. We had them wash the floors, and then was slightly better. They don’t give you fresh dishcloths for washing dishes. They are dirty they told me they don’t wash them ever. I asked them to wash the cloths and please give me a new one, and the maids had a fit. Eduardo also had a fit and was rude to us about it! He is not very nice or accommodating. If you don’t book with agent, hotel treats you like crap. Lesson learned. Rosalio is the nicest, most reasonable. There is a washing machine that you can use, and Eduardo lied to me and said “no there isn’t”, and that I had to pay full Price. Everyone else told us it was free to use at my discretion. He cheated me $40! He was on the side of his disgruntled and lazy maids. We were put on the floor you walked two floors up. The younger maid on our was rude and always scowling at us. She would never say hello or smile: Because we asked her to do their job? We tipped very well every single day even in spite of their horrid attitudes to us. Our mistake was not booking through agent where their reputation is at stake. The pools are kiddie wading pools. 12-36” deep. No hot tub. They don’t clean the toilets up there either. Always dirty.