Jennifer
29 Φεβρουάριος 2024
The individual staff members were fantastic, friendly and helpful. ******* staff are phenomenal. The rooms had multiple large cockroaches, broken glass on the walkways into the rooms, housekeeping inconsistent with long delays in service for things as simple as towels. When rooms were cleaned each day, sometimes we got towels, sometimes we got our bed made, never both, and not always. The pharmacy was VERY expensive. $21 for 10 Tylenol. Service at bars and restaurants was VERY slow. Up to 30min to get a drink at times. Resort was horribly understaffed. The concierge were pushy salesman roping us into killing half of one of our days with a sales pitch for a time share.
Overall, Grand Sirenis was just mid. Will not return. Special thanks to Edward and Filipe for outstanding drinks, fun and service at The Mixology bar.
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