Secrets Cap Cana Resort & Spa

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

This hotel is very high end resort. There was live music every day, a great variety of restaurants to choose from, very nice and clean gym with bottled water, and a coffee shop open 24 hours. All of the staff was super friendly and helpful. Great views everywhere and lots of great drinks. I recommend it to everyone that wants a place to have a quiet area and a little bit of live music at night. it was a perfect balance between the two for me. Everything was super clean and I got a great deal from Trip.com. I hope to go again.

スタッフの対応が値段の割に普通だった。

這是我最喜歡的酒店了，一定要住三天，要不玩不夠

We went here for our honeymoon Sept 2024, Secrets was beautiful! The place was well taken care of with constant maintenance of the grounds. The views were picture perfect, and our concierge Barreto was a great help with anything we needed. We did get a stomach bug or some sort of gut illness when we got home, but I’m not docking a star because I’ve heard it’s common when visiting out of country. Overall we had a lot of fun and relaxation here.

Excellent service at Secrets Cap Cana. #1 resort in the Dominican Republic. If you are looking for a relaxing, top notch all inclusive, this is the spot to pick. From our butler (Barreto), bartender (Danny Boy), servers (Joel at Oceana and Bordeaux, Maria at the lobby bar) and every single server we came across), we felt like family. By far, the most surprising experience that made my vacation were the free yoga sessions held. I was blown away by the expert Secrets brought to the resort. Holli Rabishaw (Yoga Therapist) brought tremendous awareness and relaxation. Best Yoga experience of my life and it was free. I typically avoid the Spa experience at all inclusive due to the price; however, Secrets Cap Cana makes spa a cool and affordable experience compared to US. The hydrotherapy sauna and cold plunge prior to our couples massages was incredible. Juan did a phenomenal job walking us through the process. I even tried the fish therapy which was another brand new relaxing experience that I would do again. Scarlet, Junior and more were incredible massage therapists. They took their time and were highly trained. My husband doesn’t typically like massages but highly enjoyed this experience. We splurged on a swim out for our anniversary and Mike’s 50th. Highly recommend the privacy and view. The White sandy beaches and pool side service. Danny Boy brought us a heart shaped floating lunch one day, what a surprising treat at every stop. The resort also cooked the Mahi Mahi Mike caught for free. It was delicious ❤️. We will go again.

Services were great, our concierge staff, Luis, is very quick to help support us from finding floaties to communications regarding hotel draining status (mostly due to weather they had to find the source to fix the entire building). Everyone at the resort is extremely friendly and helpful, I don't feel pushed and they try to accommodate any requests we have as long as reasonable! :) Great exp, the weather there is just amazing even in not high season. Resort layout is great, beach with a wide and long infinity pool and beach is wide, not crowded and shallow water amazing. I really glad they have diff activities such as paddle boarding and catamaran sailing etc. diff at every Secrets resort. The ONLY CON I would give is I wish the Hyatt inclusive collective invest in figuring out their guests, regardless of your names, they always put Mr. And Mrs. For reservations, Balinese beds, anniversary, birthdays etc. not everyone goes there as couples (I joke with my friends that next time we go one of us will need to be a Mr.) and not everyone goes there are hetero couples.

This resort is by far one of the best we have been to and we go south twice a year, never to the same resort. Let me tell you, we would go back here without a second thought. Truly amazing Our butler Matiel Reyes was simply outstanding! He checked in daily whether by phone or in person, we never had to lift a finger with him around. Secrets is very lucky to have him!

This was our first time in Punta Cana and our first experience at a Secrets resort. Having traveled extensively and stayed at various all-inclusive resorts, we gambled and hit the jackpot by choosing Secrets Cap Cana. Wow... we were so impressed! The resort itself is stunning and impeccably clean. While the food was just okay and not our favorite, the overall experience more than made up for it. The rooms were nice, albeit a bit smaller than other places we've stayed, but this didn't bother us at all. We absolutely LOVED our Swimout Suite in Building 6, which faced the main pool. Thanks to Raudi and the other amazing staff, we didn't even have to leave our pool as they brought us drinks and food all day. They were fantastic! However, the highlight of our trip was undoubtedly our butler, Miguel. He MADE this trip magical for us. Having never used a butler before, we now can't imagine traveling without one. Miguel ensured every concern and request was handled with lightning speed, making our trip even more memorable. His service was elite, attentive, proactive, dedicated, and exceptional. We vacationed with friends and were fortunate that our rooms ended up being side by side. We also enjoyed the spa so much that I booked a second massage with Junior, who was incredible! All in all, it was a fantastic trip, and we even bought into the vacation club. We will definitely be back, but only if we can have a swimout suite in Building 6 and Miguel as our butler. Highly recommend Secrets Cap Cana for an unforgettable experience!