Remanso

I arrived at around 4pm for a 2pm checkin, our room was not ready. We were with family who had booked the same type of room. They received the last room that was ready. We were told ours would take another 30mins to prep. They did offer to comp us refreshments in the restaurant while we waited. We went to our family’s room first to leave our luggage. Nice renovated room with modern bathroom, individual airconditioner, fridge. Afterwards we did go to restaurant for a tea and juice. Once our room was ready (longer than 30 mins), we gots our things and went to our room. I was disappointed that it was nothing like the other room we’d seen. It was a triple (single beds) instead of two beds or king, looked old and worn(not renovated);fabric headboards were peeling away and bathrooms dated. Worst part was that the ac (not a unit in room but central air thru hotel) was not working well and given the hot weather we were having; made staying in the room unbearable. Not happy I was not given a superior room as ordered and a much lesser one at that. When I asked to move to another room, I was told there were no other rooms available that night and I would have to wait til the next morning (around 11am). I was only in town for 2 nights and had already wasted time waiting for a room that was unacceptable to me. I ended up leaving that night to move to another hotel where I could sleep in comfort and enjoy the rest of my short stay. I say if you take a reservation then honor it.

Dated hotel. Weak connectivity. Insufficient outlets. Nice people. Very good enough for a short stay

Fabuloso

Hotel muito bem localizado. Quarto um pouco antigo. Chuveiro de qualidade mediana. Camas prcisam de reforma. Problema foi o café da manhã, muito desorganizado. A despeito do EXCELENTE funcionário Rodrigo que é um cara que faz tudo pelos hóspedes. Valeu pelo Rodrigo e pela localização

Todo muy bueno, limpio y la atención excelente, no pudimos pedir mas. Gracias a todo el equipo de Remanso por las atenciones y sobre todo seguridad y limpieza. El desayuno muy bueno, aunque pueden aumentar cosas saladas. gracias REMANSO

O hotel é bom. O quarto era bem amplo, de frente para a rua. O único porém em relação ao quarto era o banheiro, que não tinha uma iluminação muito boa e também tinha mofo no teto, mas nada que possa desabonar o todo. A cama e os travesseiros eram muito bons, inclusive tinha mais travesseiros que o necessário à disposição. A limpeza do quarto também era impecável. Os funcionários foram extremamente atenciosos e simpático. O porém em relação ao hotel é o café, muito simples e praticamente nenhuma reposição. Fora essa questão do café, sem dúvida é uma excelente opção na península.

Es un lugar muy lindo y muy bien ubicado. Esta cerca de todo. Habitaciones de buen tamaño y bien equipadas. Desayuno variado de autoservicio. A atencion re buena. Tiene opción de cena q no utilizamos. Tiene pile y jacuzzi. Seguro volvería!!!

Hotel bien ubicado, pleno centro de Punta del este, con cochera. Habitación confortable con balcón a calle 20. Hermoso lugar. Deben mejorar el desayuno: muchas cosas dulce y poca variedad de otros productos ejemplo cereales, dulce dietético, falta otro tipo de panes que sean frescos. Las sábanas gastas con algunas roturas, no acorde a un hotel cuatro estrellas. El precio elevado para su servicio.

Muito bom, atendeu-me em tudo que esperava!