Jaz Grand Marsa

This my 1st night in the hotel .. it is a family hotel which is good for me (with 2 daughters).. The check in is very fast with brief explaination to the hotel .. My room is 7914 whis is pool view(second pool) Just a little far from the beach but near to the exit of aquapark . The beach is beautiful ... you can see the fish in shallow water near the beach and suitable to children .. and the deep water with a beautiful coral reefs ..plenty of fish for snorkling but you have to be a good swimmer ...Thanks for the life guards for thier advices. Pool bar is perfect with excellent staff always smily .. Lunch is delicious with good varieties regarding main dish..salads & sweets which is really made by experts . Dinner is more than delicious & varietis There is a secret behind the sweetnes of the desert (best desert i've ever tasted in egypt ) .. Special thanks to Mr.Ahmed in the dinner main restaurant for hos effort. Thanks for the 1st day in jaz grand .. See you in my review regarding 2nd day

Whole stay was amazing! I have to thank to whole team for the best experience with my first stay in Egypt. The staff were very kind and helpful! The food was delicious! The place is perfectly located! There is nothing to complain about! It was one of my best stays and will be definitely back soon! THANK YOU!

The hotel complex is very clean and well maintained. The staff was always friendly, spoke good English and some even spoke German. The room was nice too. The buffet was great, there was information about allergens everywhere, most of the items were labelled and there were alternatives (lactose intolerant, vegan etc.). We thought that was very nice. The entertainment programme was also really great

Super hotel, I absolutely recommend it. Beautiful beach, great food, animation programs. Everyone is very nice. Marsa Alam is the best. Amazing underwater world. Every night there is a live music program with a great singer and guitarist. We also have the option to go to the hotel next to the Jazz Grand for their show and to the pool. Bars are open everywhere and the atmosphere is great.

A very wonderful hotel. I really enjoyed the sea and the wonderful weather. I liked the design of the hotel and I liked the food very much. I loved Egyptian food. I really enjoyed playing with the animation team. Those were wonderful days. Thanks to the animation team

It is really a very wonderful hotel, but it was fun days. I liked the parties a lot, and I liked the beach party. I loved playing bocha and playing volleyball, and I loved Egyptian food very much. It is truly wonderful food. Thank you to the animation team for this beautiful holiday

Hotel handled guests affected by bankruptcy of their touroperator FTI very poorly. No communication, no information, no transperancy. Guest’s received information from the German insurance that they did not have to pay the hotel. The hotel forced the guest to pay for their stay and communication for that was very poor and in first instance not done. Guests where confronted at checkout with the payment

i was there in Jaz Grand Marsa and im really enjoyed with the service and the room so clean and also food so good and different everyday and the animation team is very good and active also everyday different show and care about us when we go in disco thx u very much Jaz grand Marsa team

It’s not a 5 stars hotel. No mini bar. Personnel agressive. Manager incompétent. Lunch…you don’t know what to eat.