Parrotel Aquapark Resort

It was a wonderful experience in parrotel Aqua park. Thanks to Mr Anwar the GM of the hotel who facilitates every thing for us . Moreover all the staff were very kind and helpful for my family the receptionists , Housekeeping, pools staff and restaurants staff especially chief Ashrey and Mr Abdo . Everything was perfect . Thank you Parrotel Aqua park we enjoyed our vacation so much

Really very nice hotel the rooms and food are great but I want to ask you to highlight Youssef he was really the best person in the hotel and he helps me with everything and explains to us about the hotel really thank you Youssef for everything and we will come back to see you soon

First of all the animation team is very good and very cool and so cute with kids and there is new program daily (Thank you Mr. Asser Yassin), Best barman ever Mr. Mohamed big thanks. The buffet is very clean and there is always new dishes everyday the chiefs are so helpful (Thank you Mr. Ali). The aquapark is so joyful. Won't be the last visit, the staff makes you feel you are at your place. Parrotel is now my haven.

We stayed at the hotel for 5 days attending a friends wedding. The hotel was clean and staff could not do enough for you. The weather was glorious and a treat to get some winter sunshine. Smiler and Yousef were wonderful and absolutely made our stay so enjoyable. They couldn’t do enough for us!

We were very worried about coming to this hotel as we had heard such bad reviews. However we thought let’s just go and make our own minds up. First the hotel is a budget hotel and it caters for different nationalities including German, Russian and Egyptians. It’s worth keeping this in mind. The hotel is slightly dated and does need a freshen up. Some areas like the bedrooms are tired however, reception and the restaurant were well presented and clean. The rooms are tired and you can see patch up jobs in some areas. However, the rooms are clean and are an okay base. We saw no signs of bed bugs in our rooms as suggested by another review. The bedding was clean on arrival and our room was attended every day and beds made. Bedding was not changed in 7 days but towels were changed most days. There was a hairdryer in the bathroom, it wasn’t the best so luckily we took our own. There was a safe, a small fridge and toilet paper and water bottles were replenished every day. The food was my biggest struggle as it caters for different nationalities. Breakfast was good -omelette/egg station, toast, cereal, fruit, yogurt and sometimes things you are not expecting like mad potatoes or grilled aubergines. You have to remember that this is a hotel which serves different nationalities so you are not going to get a full English. Breakfast was okay for us and we always found something. Lunch and dinner could be a struggle as the food is not foods I would usually eat. So I stuck to salads, pasta, chicken etc. I’m not very adventurous however some of our party were and enjoyed the food. Chicken nuggets and burgers were served once during the week we stayed. So if you have children who enjoy this type of food it won’t be available every day. There is a snack bar by aqua park which serves nice pizza and chips so this might be a good option at lunch. We ate out a few times at the Union Jack bar 5 mins away also at Nam and Soho Square. The pool area is clean and Jimmy the pool guy will look after you during your stay. Also pool staff Yusoff is very attentive and will keep your drinks topped up. The drinks are ok. The beer was drinkable and I thought the house vodka, rum and white rum was good. The hotel has branded mixers but Coke Zero or Diet Coke is short supply. The ice is safe as it comes in plastic bags. The hotel staff are absolutely brilliant. Nothing is too much trouble and they will really look after you. This really shone above some premium hotels we have stayed in before. Smiler and Yousoff are just the best and they work so hard to make sure you have the best time. There was no entertainment during our stay which we struggled with but we did manage some nights out as taxis were so cheap. We didn’t use the aqua park but we heard good things about it. It can be chaotic in the restaurant with certain nationalities who do try to push in. Just be firm and polite and they will step back. Mozzies are everywhere shower the hotel does spray the groun

Room 7522 room is clean bed sheet is clean aircondition is working .but all room need renovation .kettle not hygiene at all . The restaurant is renovated but Food is really very cold and not tasty. I asked chief ahmed he just answer I have all variety on buffet. And all the guest get there spoon and forks tables not ready