Holiday Inn Resort Qionghai Guantang

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

This hotel is just OK. Definitely not worth the price unless you're planning on spending a lot of time in the hot springs. No bathtub in rooms. Restaurant doesn't have many items on the menu. Staff is friendly. Hot springs are good

雖然有個小插曲，接站的等待時間稍久，但不影響入住心情，服務還是不錯，給我們安排歡迎水果，多贈送我們一份早餐，也安排在高層，視野好； 由於位置稍偏，晚飯就在酒店解決，點了糟粕醋火鍋套餐，味道還行； 有多個温泉♨小池️可選擇，還有汗蒸 總體來説，住得還是舒服，依山傍水，空氣也好

小朋友在酒店的小童樂園玩的很開心，坐了小火車、參加了廚藝課，還參觀看了小童戲劇，小童樂園的哥哥姐姐對待小朋友很有耐心，特別是熊貓姐姐、兔子姐姐、叮噹姐姐和刺蝟姐姐對小朋友很熱情，游泳池的符大姐也很熱心！下次還會再來的！這次旅程很愉快！