Caples Court Motel & Apartments

The location of our room gave us a great view of the lake and the gondola on the mountain. The beds were comfortable with crisp clean sheets with either soft or hard pillows. The shower worked well. The reception staff were very friendly and we had an early check in. A short walk into main Queenstown. The wardrobe was broken with a big sign saying it must not be used and would be replaced, but it wasn’t. The seating outside was broken and the stairs to the carpark were uneven and shabby. The fridge ice compartment was frozen solid and the missing door meant it froze everything in the fridge. We were told to turn down the thermostat and it subsequently defrosted all over the kitchen floor. The hob was very old and in need of replacement, it was also greasy/unclean so wasn’t used. Towels and milk were replaced, but very late in the day. The WiFi was very weak and the television picture was hazy at times.

A tired old motel. The location is great---close to the central part of the town and good views of the lake and the mountains---the management keeps the motel clean and provides decent amenities and I must mention that my bed was great. However, all of it does not overcome the tired old look of the rooms. The place needs a facelift, especially for the prices charged. An opportunity for a developer. I booked it from 8,000 miles away guided by limited information. Had I known the state of the motel, I would have paid a few bucks more and stayed at a better branded hotel such as the Novotel.

Caples Court had different dates for my visit than my ******* confirmation. Wi-Fi was terrible. Had to stand by office for it to work. Shower curtain was moldy. Allergies bothered me in the room.

This motel needs a lot of maintenance. Stairs to the rooms are about to fall apart. On check in we were told the towels and coffee would be replaced daily. After coming home on the first day we discovered this was not the case. After several phone calls trying to get hold of somebody we finally got fresh towels and replacement coffee and toilet paper. It's a shame because the location of the motel is great and rooms are spacious but service and overall maintenance of the motel is letting it down.

Small but very well equipped, highly recommend. If we had bought our own food, we could have stayed there for a week no problem.

Very Close to centre of Queenstown. Room had a view of the Lake and Cable car. Room was clean and comfy bed but kitchen area very small. No where to plug toaster in so had to put it on the floor! The seats out side the room need replacing they were broken and uncomfortable to sit on. Staff friendly and we borrowed an umberella from Reception.

Amazing location very walkable to the downtown. Parking was tricky even with a small car but we made it work. Nice play to stay with good wifi, amenities and views.

Friend recommended and we had cozy and relaxing time in CaplesCourt. It has stunning view from the living room. Easy to access to the city centre of Queenstown, Queenstown Hill walk track and 2mins walking distance to the airport bus station.

Caples court is well located, with only a short 3 min walk to central Queenstown. The rooms were big and some had incredible views (room 2,3,4). Alas, there is no air con, and my room only had a small desk fan. My son's room had no toilet paper, my toilet seat could be lifted off easily, the fridge had left over food from a previous guest. There is some parking space under the building. The beds were comfortable enough and quiet. Finally, the staff could be a tad more friendly and accommodating. They seemed bored and as if they wanted to be anywhere but at work...