Επισκέπτης Χρήστης
25 Φεβρουάριος 2024
Sadly this is a very basic hotel. I don’t know if it is typical of the island but the facilities, service, rooms, food are all around a 2star. There is a big pool and a big beach but that is about all there is positive. The rooms feel like a cheap eastern block room from 20-30 years ago. Hard wooden framed bed with old bedding. WiFi works at under 1mbps. Bathrooms are cracked and stained. Air con leaks. No mini bar, no kettle, no iron, no sofas, no luxury whatsoever. There is one buffet style main restaurant where the dishes are all empty within 30minutes. The food itself is very basic, limited choice and poor quality. I wish I could say the salad, hot dishes, deserts or in fact any of the choices were good but that simply is not the case. There is also a pool bar self service with some food but it is poor quality plastic burgers (no rolls), cheap soggy french fries, Margherita pizza bits and that’s about it. There is one other restaurant for extra fees with limited menu such as lasagne and still not very good. Drinks are mostly self service in worn plastic cups. A couple of bars will serve you the same thing again in plastic cups but there is no table service anywhere which is poor for a 4or5 star it claims to be. To put it in context I haven’t seen any hotel as bad as this in Egypt, The Canaries, Turkey etc. The staff are nice people but sadly most of them have no idea about customer service. It is a shame, this could be a nice hotel with a complete refurb, much better service and totally improved hospitality. Sadly I don’t believe this will ever happen.
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