This is an overall disappointing hotel. They did not have the following: a pack-and-play for my infant daughter, a working hot tub (previous reviews have shown it to be out of order for over a year!), a microwave to heat up food, and adequate cleaning services. Our curtains were ripped, light bulbs in our room did not work, and there were stains on the bed sheets. I also did not feel safe here. Guests were constantly propping doors open with rocks (probably because their outside doors were out of order), there were large pictures that were not hung up on the wall properly (could have fallen on my 10 year old daughter) and we occasionally smelled **** or heard very noisy guests. I will give the woman behind the front desk credit because she did give me access to the kitchen to heat up my food, but this shouldn't be an issue if the hotel would provide consistent amenities. I will not be staying here again until the maintenance and management gets their sh!t together to fix these inconveniences for their guests.
Μετάφραση