Επισκέπτης Χρήστης
5 Φεβρουάριος 2024
We booked this through Crystal Ski, as always before booking a hotel i read TripAdvisor reviews. The other reviews talk about how good this hotel is with the food being particularly good and they are absolutely correct, the service was nothing short of fantastic especially at meal times. My wife was recently diagnosed celiac so before we travelled I emailed the hotel directly and they got back to me within 24 hours stating they can accommodate those who are gluten free. On the first evening we mentioned to the waiter (Matty?) that one of us was gluten free and every day at breakfast he informed us what contained gluten and what didn't and offered alternatives to the dish if it was a preference. The service and the staff at this hotel are top notch. Rauris itself is lovely, not much happening outside of the hotel other than the slopes but the hotel is that good you don't really need to leave. The pool and spa areas were very clean and tidy as was the whole hotel. The hotel was advertised as half board meaning breakfast and evening meal but at 2pm the hotel put on an array of cakes and a hot meal such as a curry so it was more akin to an all inclusive minus the drinks which were reasonable priced and a great bar menu! You are given a table and its yours for the week which was nice. The staff quickly remembered our preferences of drinks and also separate gluten free bread ready and waiting on the table and from day 2 a bottle of unopened wine was waiting for us in a chilled bucket next to the table offered to be removed if it was not wanted. There is a Gondola right behind the hotel and the main one about a 10 minute walk away, its easy to get to and there is a free shuttle bus every 30 minutes very reliable and on time. There is a separate storage room for your ski gear, heated and secure. The Ski School Crystal use is right at the bottom of the main Gondola lift and they were also brilliant! If you're considering Rauris then this is the hotel to pick. We had an amazing week
Μετάφραση