Ξενοδοχεία με Phe, Ράγιονγκ

The location is super convenient! Just a short walk from the hotel and you're at a large shopping mall with tons of restaurant choices. Across the main road, there's also a Big C. The hotel has a large parking lot with plenty of spaces, perfect for those driving. The room was spacious, and the water pressure was excellent, making for a very comfortable stay. Breakfast was also plentiful. Definitely my top choice for hotels in Rayong! 👍🏼👍🏼

We stayed for 2 nights and 3 days on Koh Samet, at the Tubtim Hotel. We absolutely loved it! The hotel is really well-located. If you go right, you'll find parties, fire shows, restaurants, and shops. If you go left, you'll find peace and quiet, beauty, and serene beaches. The room had everything we needed, except for toothbrushes. The breakfasts were good, there's a coffee machine, and the coffee was even tasty, which is rare for Thailand. We had a bungalow with a sea view, and it was simply perfect!

At first was skeptical to book because many reviews regarding climbing up hill, turned out it was not an issue for me, it’s a nicely paved easy climb however, it could be challenging if you have back or knee problems. My stay considered lucky and excellent to have met this front desk lady, she was undoubtedly friendly and helpful. Detached chalet so no worries about noise next door, but in general the resort is quiet, everyone minds their own business, with only bird chirping. The surrounding is very green with well maintained plants, an oasis and I like it. The facade of the chalets is modern and clean looking with clean white and black finish. Every chalet has a big balcony but be mindful of mosquitoes in the evening. Room was clean, beautiful ambiance lighting feel luxury, comfy bed, and bathroom was spacious with ambiance lighting that I could do push up and yoga, nice touch of wall and tiles’ colours in the bathroom too. Amenities such as toilet roll, dental kits, hand soap, body wash, shampoo and conditioner are provided. Good water pressure TV comes with Thai channels only, not a problem for me as most of the time I’m on my phone and book. WiFi is strong and fast. The beach and the sea is clearly visible when walking down the stairs already, lovely! 1 beach towel is provided each guest per day. Privacy? Just close the curtain. 2 bottles of water and 3 in 1 coffee provided everyday, the water boiler was old but works well. 7-11/walking street within 7-10 minutes walk, from the pier within 15-20 minutes walk.

“Good Location but NOT Good Service Mind” I’ve traveled to Koh Samed several times and usually like to stay at different hotels each time. I came across the good reviews of this hotel, so I decided to book it for my parents and me because the location is convenient. I’ve also visited the restaurant under the hotel several times for food and drinks. Unfortunately, this stay was very disappointing. The equipment in the room was quite old and rusty. At around 2 a.m., the hot-water pipe under the sink broke, causing hot water to splash over the toilet. We tried calling the hotel, but no one answered the phone, so we decided to walk to the reception. The way to the reception was very dark and quite scary. When we arrived, the reception was closed and there was no one around. Eventually, we found a security guard sitting near the beach and asked him for help. He came to check the issue and offered to move us to another room. However, we were extremely tired at around 3 a.m., so we told him that if the problem could be fixed, we would prefer to stay in the same room. When I checked out the next morning, I informed the female staff member at reception (the lady with glasses) about what had happened during the night. What really disappointed me was her first response. Instead of apologizing or asking what happened, she said with an annoyed expression: “He already offered to change the room for you, right?” I was honestly surprised by this response. As a customer, I wasn’t complaining about not being offered another room. I was simply informing the hotel about a serious issue that happened in the middle of the night and the fact that no one answered the hotel phone when we needed help. She then asked why I didn’t call the hotel. I explained that I had tried calling several times, but no one answered. She looked surprised by this, which made me wonder whether the hotel was even aware that the phone was not being answered. I would have been completely fine if she had simply apologized and explained what happened clearly. Unfortunately, her attitude and lack of empathy made the situation much worse. The location is good, and I’ve actually enjoyed visiting the restaurant here before. But good location and good food cannot make up for poor customer service, especially when a guest needs assistance in the middle of the night. Unfortunately, I definitely won’t come back to stay here again, and I’ll also reconsider visiting the restaurant. I gave 1 star on service for the staff who checked in us, she was friendly and helpful.

Stayed for 2 nights and 3 days. You can snorkel directly in front of the hotel, and there are more fish near the coral reefs, but I wouldn't recommend going there if the waves are big. It's best to wear long pants and diving socks to avoid scratches. The sand right outside is very fine and soft. Breakfast is served by the sea with ocean views. The bar street can get a bit noisy at night, so it might not be suitable for light sleepers, but since we usually go to bed late, it didn't bother us. A major plus is that the bedsheets are changed for every new guest. The room has many windows, making it bright and airy. The only downsides are that the shower only has a handheld showerhead and the water pressure is a bit low. For shopping, try to go to the 7-Eleven on the main street, as the supermarket here is about a third more expensive. Overall, it offers great value for money and is perfect for a relaxing holiday.

Perfect location right on the beach. The beachfront restaurant is very good and caters to a variety of tastes. The rooms are decent. The hotel is more geared toward younger guests, who visit in large numbers, but it can also be a good choice for families who do not mind the lively atmosphere.

An extra bed can be added, and the front desk charges 1500 THB, which includes breakfast for the extra guest. The hotel is right by a public beach and has its own bar, so the overall environment is quite good. However, the room facilities are mediocre; there are no disposable amenities like toothbrushes or combs. A 7-Eleven is very close, just a 2-minute walk from the hotel. But they don't provide plastic bags for shopping, so you'll need to bring your own.

We loved everything! The grounds aren't huge, but they're green and there's a pool. Breakfasts are tasty and varied: every day there's toast, scrambled eggs, coffee, omelets made to order, several kinds of fruit, and hot dishes that change daily. The staff are very welcoming and friendly. The bungalows are a bit old and small inside, but they have everything you need. There was an issue with the air conditioning, which was fixed very quickly. The only thing is the shower water was only lukewarm (or maybe we couldn't figure out how to adjust it). The Wi-Fi was decent, flying in the morning but slower in the evening. And the main thing is that the hotel is located on a stunning beach. It's peaceful here, but not boring, with cafes, a small shop, and fire shows. The hotel provides sun loungers. The taxi stand is behind the hotel, so getting around is easy, or you can walk and explore different beaches. If we go to Samet again, we'll choose this hotel again, partly because of the beach.

My most favourite place to stay at Koh Samed. I will stay here in future again. I love the swimming pools, breakfast was delicious, I enjoyed every moment. I stayed for 9 nights. All staff is friendly and helpful. Rooms are clean. Resort is walking distance from the beach, restaurants and shops.

The location is excellent, but it doesn't meet expectations for the price. When we visited in 2023, sun loungers were free, but now they charge 60 baht per person, I believe. The standard rooms are terrible – old, with no shelves or tables, so clothes just end up on the floor. The shower is bad, offering no comfort at all. The noise isolation is awful; every morning from 5:30 AM, a rooster crows non-stop right under the windows. Staff start making a lot of noise and working early in the morning, and then at night, someone was snoring incredibly loudly. For this price, you could definitely find a much more comfortable and convenient place to stay.