Econo Lodge

This motel offers a great value if you're traveling to Kings Dominion or Richmond. Everything was clean, the management was very responsive and polite.

I was good for tge price easy check in and very friendly staff no complaints

The desk person was nice enough, but the room was not clean. There was a bug inside the coffee maker and the AC stopped working in the middle of the night. Thankfully it was just a night passing through, but you definitely get what you pay for and I’ll try to splurge on a higher price if that’s what $80 gets me. Yuck.

To rate my experience first let me say I booked this hotel day of. I went based on the reviews which seemed ok. I do not know what room they had but we had 105. First impressions very small lobby was greeted and given my room card . Found room card Didn’t work and immediately had to walk back to the office to get another card . So once I Was able to enter the room I was hit with the stale stench of cigarettes and Mold. It was a heat advisory day and was also hit with no ac. I guess they save money by turning it off. But the heat was almost overwhelming.I did find the unit and turn it onto max. We left and came back the room had finally cooled down. I will also Add that I used a chair to safely secure my door as I found out when I went to lock it the door was missing the piece to actually lock it . The room did seem “clean”. I did check bedding and did noticed ripped skirting . Back if bathroom door was dirty. The hair dryer looked like a fire hazard. Wont stay here again. Also free breakfast was not breakfast more so honey Buns and packaged muffins.

Cards to get in the rooms stopped working multiple times. The owner asked us when our departure date was bc he was sick of reactivating them.

The hotel called 4 days prior to check in time to cancel my reservation. Had to rebook with another hotel last minute at 3 times the price. Went by the hotel, they looked to be open. But did not have any available rooms.

Lack of hot water water was dirty in the morning that got bad hot water heaters. Obviously. They need to replace their hot water heaters or at least have them pumped get the sediment out of them. Other than that the people that worked over very nice and the room for a nice and clean.

I was happy with my stay. It isn't a 5-star hotel. I got a good room at a reasonable price. The room was absolutely clean. The bed was very comfortable. The appliances worked. When I had trouble with the TV remote, help arrived one minute after I called, and it was fixed. The only thing I disliked is that the TV had no news channels (Fox is mainly an opinion channel), only a "news mix" six-channels in-one-picture, a thing I had never seen. Almost all the other channels were shopping or televangelist channels. (It was a Sunday).

I did not stay there. When i arrived to check in, the desk clerk said there was no reservation in my name. I produced my printed reservation and showed him my confirmation number on my phone, and he just said sorry, you're not in my system. I had to go find another place to stay which cost me substantially more. Extremely disappointed and angry about the entire situation. How did this happen?